News

In the past five weeks we’ve attended four fires at GCH properties. Thankfully, everyone is safe. However, each incident caused disruption, damage and unexpected costs – and none of the households affected had home contents insurance. These situations show how quickly fires can start in everyday situations, and how a few simple precautions can make

When hospital patients are ready to go home but their property isn’t suitable, they can end up staying longer than necessary. GCH is helping to change that. By providing short-term, supported accommodation, we free up hospital beds and give people a safe space to rebuild their strength and independence. Our Independent Living team works with

The government has confirmed new rules for rent convergence in social housing. This affects some homes where rents are currently below the standard “formula rent.” From April 2027, these rents can increase by inflation (CPI) + 1% plus £1 per week, and from April 2028 by CPI + 1% plus £2 per week, until they

We are proud to have retained our G1 (governance) and V2 (financial) ratings from the Regulator of Social Housing. Our G1 rating recognises the robustness of our approach to governance, whilst our V2 rating recognises we are effectively managing risks associated with both building new homes and investing in existing homes, in the current challenging

From 1st April 2026, we will bring our cleaning service contract in-house to make it more flexible and responsive to customer feedback. With the new service comes a new role of Service Quality Engagement Officer. Laura, who has moved from our Independent Living team, will have a dedicated role focussed on listening to customers and

A big welcome to Grace who joins us in the Governance and Assurance Team and Tye who joins PropertyCare, our repairs service. https://youtube.com/shorts/nvII1dkFqYQ?feature=share

Cold weather can put extra strain on your home’s plumbing and heating, leading to leaks, frozen pipes, and other common problems. We’ve added a new section in our FAQs: DIY tips for looking after your home. The latest video guide shows you how to isolate a leaking tap or appliance safely using an isolation valve

A simple idea, a shared love of books and one determined community champion have helped create a new space for connection in Maisemore. Thanks to the efforts of GCH customer Mel Twyning, a Penguin Little Book Stop has been installed at Maisemore Village Hall, giving residents of all ages the chance to borrow, share and

We’re delighted to announce the appointment of four talented individuals who will strengthen our Board and Committees from 2 January 2026. The appointments reflect our commitment to strong governance, customer focus, and developing future leaders. Lewis Johnson, who joined GCH last year in a developmental capacity on the Audit, Risk & Assurance Committee, has now