Do it online

On this page you can find a directory of online services and forms. Please note that Mutual Exchange Applications must be made through MyGCH online portal. If you need help registering for an account, please click here.

Your Tenancy

Help and Support for Tenants

Your Community

MyGCH Guides

Guide to uploading bank statements - Windows users

Guide to uploading bank statements - iOS users

Guide to uploading bank statements - Android users

How to hear a pdf using Adobe Acrobat Reader

Use Adobe Reader TEXT TO SPEECH

Open the PDF file in Adobe Reader DC.
Go to the page you want read.
From the View menu select READ OUT LOUD. Click ACTIVATE READ OUT LOUD.
From the View menu select READ OUT LOUD. Click READ THIS PAGE ONLY (SHIFT + CTRL+ C is used to Pause/Resume).

How to hear a pdf on an iPhone

To use iPhone voice reader that comes with the device by default, take the following steps:

Launch the “Settings” app displayed on your home screen.
Tap (or select) the “General” tab.
Scroll down and open the “Accessibility” tab.
Tap the “Speak Screen” feature.
To put it on, tap the “toggle switch.” Also, you can adjust the speed of speech.
Once the “Speak Selection” is enabled, simply open the document you wish to hear and swipe down from the top of the screen with two fingers and you should hear the content.

GCH (Gloucester City Homes) are an independent registered social housing provider based in the centre of Gloucester and covering sites all over Gloucestershire.

We currently own and manage rented homes, sheltered housing properties, leasehold properties, shared ownership properties, commercial units and homeless units.

We became an independent Housing Association in March 2015 following overwhelming tenant support of 89% for a stock transfer from Gloucester City Council. GCH was originally set up as an Arm’s Length Management Organisation in 2005 to deliver the Government’s decent homes standard.

All GCH homes now meet the Government’s decent homes standard and there is a 30 year financial business plan to deliver around £250 million worth of investment in our existing and new homes.

Highly valued and trusted by our tenants and residents, we are recognised as one of the best housing providers in the country through independent accreditation including being ranked the 40th best company Sunday Times Top 100 non-profit making organisation, the Equalities Standard and the British Standards Institute ISO 9001:2015 recognition for quality management processes.

Our Board, Management and Tenant Panel look forward to continuing to achieve better outcomes for our customers, improving your homes and making your communities better places to live. We are committed to providing valued housing services to all our customers.

Abbeydale, Barton, Cathedral, Chequers, Coney Hill, Elmbridge, Holmleigh, Hucclecote, Kingsholm, Linden, Longlevens, Matson, Podsmead, Quedgeley, Robinswood, Severn, The Lampreys, The Oval, Tredworth, Tuffley, Westgate and White City.

Our mission is to provide a safe, decent home for everyone and deliver services that meet our tenant’s needs and expectations.

Our Vision is to build homes and communities where people can thrive.

Our values are:
Pride: Taking pride in everything that we do – Having a positive mindset and can-do attitude. Doing what we say we will do. Taking ownership and responsibility.
Quality: Continually improving by challenging, listening and learning – Using every opportunity to learn to improve. Working together to get things done. Taking the time to understand others
Integrity: Being fair, inclusive, objective and accountable – Embracing diversity and valuing difference. Trusting each other to do the right thing. Speaking up if its not right.
Innovation: Creating opportunities to change and grow- -Looking for solutions and being productive. Not being afraid to fail and being open to new ideas. Using our own skills and experience to make a difference.