Sorry, the GCH offices are now closed – If you have an emergency please call 01452424344

Tenancy Sustainment Team

We have a team of friendly Tenancy Sustainment Advisors who can help you to address any financial problems that you may be experiencing.

We can help you with:

  • Universal Credit advice and support making a claim or amendments to your claim
  • Completing benefit applications, or liaising with other agencies such as the Department of Work and Pensions and the Local Authority
  • Advice about other benefits that may be available to you
  • Rent account queries and setting up Direct Debits
  • Setting up a household budget
  • Prioritising your payments
  • Signposting you to more specialist financial services if necessary

We can also help tenants with training and employment support as well as bursaries, click here for information.

Calculator branded with GCH and says Try Me in the window

Online Budget Calculator

Try our FREE online budget calculator to clean up your finances. If you click ‘send to advisor’ your report can be looked at by our Tenancy Sustainment Advisors who can help see how you could be better off.

Get in touch

To speak to one of our friendly Tenancy Sustainment Advisors you can:

Visit us

Main office: Monday, Tuesday, Thursday, Friday 10.00am to 4:00pm – Wednesday 11:00am to 4:00pm

Gloucester Job Centre: Tuesdays and Thursdays 10.00am to 5:00pm – Wednesday 11:00am to 5:00pm without an appointment

Meet our Tenancy Sustainment Advisors

GCH's Tenancy Sustainment Team
Top left – Bottom right: Nikki, Stacey, Leighanne, Corine and Sue.

Agencies who can help

We work with a number of agencies and charities who can help and we can refer you to them. Some of our partners include:

If you are struggling to buy food and everyday items you can visit Gloucester Foodbank

The local Citizen’s Advice Bureau can be contacted directly on 01452 527202 or email info@gloscab.org.uk.

You can also contact The National Debt Line who offer free, confidential, independent advice on 0808 808 4000 or visit www.nationaldebtline.co.uk