Our Current Job Vacancies

Permanent, Full Time (37 hours per week)

The role operates on a 3-week rota, including a mix of early shifts (7:45am to 3:45pm) and late shifts (2:00pm to 10:00pm), with no night shifts required.

You will be required to work every other weekend and participate in a 1-in-7 on-call rota. On-call duties involve providing telephone support to colleagues when needed, with an additional £30 payment per call received.

This role delivers intensive, trauma-informed support to young people with complex needs, helping them build resilience, improve wellbeing and move towards independence. No personal care duties are required, and the role is not based within a care home or residential care environment.

Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

We’re seeking a Specialist Support Worker to join our Young People’s Service at Hewmar House, supporting young people with complex needs within supported accommodation. This is a rewarding opportunity to help young people build confidence, develop essential life skills, overcome barriers, and successfully transition towards independent living.

As a senior member of the team, you’ll provide guidance and support to colleagues, coordinate shift activities, and deliver person-centred support that enables young people to thrive.

What you’ll be doing…

• Developing and delivering individual support plans focused on independence and achieving positive outcomes.
• Supporting young people with housing, wellbeing, life skills and tenancy sustainment.
• Working collaboratively with colleagues, statutory services and partner agencies.
• Identifying and responding to safeguarding concerns, risk factors and wellbeing needs.
• Encouraging positive engagement, behaviour change and participation in support services.
• Maintaining accurate records, case notes and outcome monitoring information.

We’d like you to have…

Qualifications

• Level 3 NVQ in Health and Social Care (Children and Young People), or an equivalent qualification.
• Level 4 Certificate in Working with Children, Individuals and Families, or an equivalent qualification.
• Certificate in Counselling, or another relevant counselling qualification.
• Alternatively, substantial professional experience working in a similar role/environment

Skills & Experience

• Experience supporting young people, vulnerable individuals or those experiencing homelessness and complex needs.
• A good understanding of homelessness, supported housing and the challenges faced by young people.
• Knowledge of safeguarding, risk management and trauma-informed approaches.
• Strong communication and interpersonal skills to build trust and positive relationships with young people and partners.
• Excellent organisational, problem-solving and case management skills.
• The ability to work collaboratively with internal teams and external partners.
• Able to work effectively both as part of a team and lone-working, demonstrating resilience, adaptability and professionalism in demanding and emotionally complex environments.

Hewmar House

Based at Hewmar House, a 24/7 supported accommodation service for young people who have experienced homelessness and may have complex support needs, including trauma, vulnerability, and tenancy-related challenges.

The role operates on a 3-week rota, including a mix of early shifts (7:45am to 3:45pm) and late shifts (2:00pm to 10:00pm), with no night shifts required.

You will be required to work every other weekend and participate in a 1-in-7 on-call rota. On-call duties involve providing telephone support to colleagues when needed, with an additional £30 payment per call received.

Due to shift start and finish times, applicants must be able to travel to and from Hewmar House reliably.

Closing Date: 9th October 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Please note: Gloucestershire City Homes is unable to provide visa sponsorship for this role. Applicants must have a valid and unrestricted right to work in the UK.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!

Location: Flexible, with mix of online and in person meetings in Gloucester

Package: £5,000 per annum and relevant training

Time commitment: up to two days per month, which will vary. This includes preparation for, and attendance at, the following annual meetings:

• Eight Committee meetings (mix of face-to-face and MS Teams)
• Four Board meetings (MS Teams)
• Up to four Strategic Planning and Board Development days (face-to-face, including one overnight stay)

The opportunity

Supporting around 12,500 customers in more than 5,000 homes across Gloucester, everything we do is focused on helping people and communities thrive. We work together to provide safe, secure homes and deliver services that make a positive difference to people’s lives.

Do our values and purpose resonate with you? Could you bring a fresh perspective to our boardroom? We’re looking for two new non-Executive Directors to join us as Board Members and help shape our future and build on our successes.

We’re looking for people with different experiences and viewpoints. One role will be a GCH customer, or someone with recent lived experience of social housing. The other is for someone with strong local knowledge and a real connection to Gloucester. In both roles, you’ll use your insight and experience to support, challenge and influence our decision making.

We’re particularly interested in hearing from people with skills or experience in cyber security, digital and data, property maintenance or asset management.

You may be reading this and thinking you’re not a ‘typical’ Board Member. That’s exactly why we’d like to hear from you. You don’t need previous Board experience or a corporate background. What matters most is your ability to think strategically, ask the right questions and share your perspective. We’ll provide a full induction, training and ongoing support.

We’re committed to having a Board that reflects the diverse communities we serve. Different backgrounds, experiences and viewpoints help us make better decisions for our customers and our organisation.

An interest in housing and the challenges facing the sector would be helpful, but it’s not essential. What’s most important is a commitment to putting customers at the heart of decision-making and sharing our values of Pride, Quality, Integrity and Innovation.

Why GCH?

We’re not a typical housing association. We have deep roots in Gloucester and a strong ambition to make a lasting positive impact on our communities. We’re committed to building a healthy, inclusive organisation that treats people with respect and creates opportunities for everyone.

We have an ambitious five-year strategy and continue to evolve in response to changing customer needs, new regulations and a rapidly changing environment. Strong governance is vital to our success, helping us achieve our vision of creating homes and communities where people can thrive.

Your Application

Thank you for your interest in joining our Board.

Whether you’re a customer, have recent lived experience of social housing, or bring strong local knowledge and professional skills, we’re excited to hear from you. Whatever your background, you’ll have the opportunity to make a meaningful contribution to an organisation at the heart of Gloucester’s communities.

The following will give you more information about GCH, our work and our ambitions, helping you decide whether this could be the right opportunity for you and supporting you with your application.

We’d like to learn more about you, including your skills, experience and knowledge, what motivates you to apply and how your values align with ours.

To help us do this, please complete our online application form and where possible, send us a short supporting video. We’d love to hear in your own words why you’re interested in joining the Board and what you’d bring to the role. Videos can be sent to our Communications Team by WhatsApp on 07960 867371.

We recognise providing a video might not be possible or comfortable for everyone. If you’re unable to submit one, please contact the recruitment team to discuss an alternative way of sharing this information.

We’re committed to building a Board that reflects the diverse communities we serve. We know there’s more to do, and we’re actively working to ensure a wider range of voices, experiences and perspectives are represented. If you require this pack in an alternative format or need any reasonable adjustments during the recruitment process, please let us know.

We’ll review applications as they’re received, so we encourage you to apply as early as possible.

Interviews

• Shortlisted candidates will be invited to an informal Microsoft Teams call with a small panel of colleagues and customers during the week before final interviews
• Final interviews will take place in person on Monday 2 November, at our Gloucester Hub

If you’re not available on these dates, please let us know in your application.

Meetings

Successful candidates will formally join our Board in January 2027. Before then, we’d like new Board Members to attend as observers at our Board Performance Meeting – Wednesday 18 November 2026 and Strategic Planning & Development Day – Wednesday 9 December 2026.

Visit www.gch.co.uk/jobs to apply.

We look forward to learning more about you and discussing this opportunity further.

Temporary (Maternity Cover up to 12 months), Part Time (24 hours per week)

Part-time and flexible working, making this an ideal opportunity for those seeking greater flexibility around other commitments.

Did you know that 9% of homes in Gloucester are owned and managed by GCH? We’re passionate about Gloucester and believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

We’re now seeking a Finance Officer (Income & Debtors) to play a key role in maintaining strong financial controls and effective income management across the organisation. You’ll be responsible for ensuring customer accounts and debtor records are accurate, up to date and fully maintained, supporting both financial reporting and income collection activities.

You will raise debtor invoices accurately and promptly across all Group companies, helping to ensure income is collected efficiently and financial information remains reliable and complete. The role also supports the reconciliation of rent accounting and rental income transactions, ensuring compliance with statutory and regulatory requirements.

Working closely with colleagues across the business, you will monitor and report on debtor balances, providing valuable insight to support debt management and cashflow forecasting. In addition, you will assist with internal and external audit processes by maintaining accurate financial records and demonstrating compliance with key financial controls, policies and procedures.

We’d like you to have…

• Good understanding of accounts receivable, debtor management and financial administration processes.
• Strong numerical and reconciliation skills to process and maintain accurate financial records.
• Awareness of the importance of financial accuracy and reconciliation processes within a finance environment.
• Strong systems skills to process financial transactions and maintain accurate records across finance and housing systems.
• Knowledge of VAT requirements and financial controls relevant to processing customer invoices and payments.
• Excellent attention to detail to ensure accuracy across invoices, postings and customer accounts.
• AAT Level 2 qualification is advantageous.

Closing Date: 22nd October 2026

Interviews to be held week commencing 26th October 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!

Gloucester (Flexible Hybrid Working – 3 Days in the Office or Gloucester / 2 Days Remote)

Full-Time, Permanent (37 Hours Per Week)

About Us

At Gloucester City Homes (GCH), our vision is simple: we create homes and communities where people can thrive. We are a progressive, flexible, and family-friendly organisation. We believe everyone deserves a safe, high-quality place to live. If you want a role where your technical skills directly improve people’s lives, you belong with us.

The Role

We are looking for a Surveyor to support our Planned Programme You will lead large-scale, multi-year projects to upgrade and improve our housing stock (Operating as our in-house property expert, you will oversee contract delivery, manage budgets, and make sure our homes meet all regulatory requirements—including the Decent Homes Standard

Key Responsibilities

• Contract Management: Act as the Client Representative on major partnering contracts, overseeing component replacements and large improvements
• Financial Control: Manage capital and service budgets (£1m+), providing cash flow forecasting, financial accounts, and monthly variation reports
• Quality Assurance: Inspect on-site works completed by contractors to ensure excellent quality, statutory compliance, and strong Value for Money
• Health & Safety: Maintain zero-compromise safety standards across our properties, ensuring partners strictly adhere to Landlord Health and Safety legislation
• Data Integrity: Keep our asset database completely up to date to help map out long-term investment strategies

What We Are Looking For

Experience

• Strong knowledge of asset management, planned maintenance and capital investment programmes within a housing environment.
• Good understanding of building construction, building pathology and surveying practices.
• Sound knowledge of contract administration, contractor management and public procurement principles.
• Working knowledge of landlord health and safety responsibilities, housing compliance requirements and Decent Homes standards.

Technical Qualifications

• You will ideally hold a professional qualification in Building Surveying, Construction, Asset Management, Housing or a related discipline or extensive relevant experience
• You will ideally be a member of, or working towards, a recognised professional body such as CIOB, RICS or CIH

Skills

• Strong project management skills, with the ability to deliver complex programmes safely, on time and within budget.
• Effective contract management skills, including monitoring contractor performance, managing risk and driving service improvements.
• Excellent analytical and problem-solving skills, with the ability to interpret property and performance information and identify practical solutions.
• Strong communication and stakeholder engagement skills, with the ability to explain technical information clearly and build effective relationships with customers, contractors and colleagues.

What’s In It for You? (Our Benefits Package)

We know the market is competitive, so we look after our team with a comprehensive, modern rewards package designed around your health, wealth, and work-life balance:

Work-Life Balance & Flexibility

• Flexible Hybrid Working: Enjoy the perfect blend of home and office life with a 3-day office/in Gloucester, 3-day remote split.
• Generous Holiday: 30 days of annual leave per year (pro rata) plus all standard bank holidays.
• Buy & Sell Holiday: Need more time off or want a cash boost? Flex your holiday balance to suit your lifestyle.
• Life Event Leave: Fully paid time off for major life moments (e.g., moving house, getting married, becoming a grandparent, or taking your driving test).
• Volunteering Days: 2 paid days per year to support a charity or community cause close to your heart.
• Financial Well-being & Security
• Default Salary Sacrifice Pension: A highly competitive defined contribution pension scheme paid automatically through salary sacrifice to help your money grow efficiently.
• Financially Well Employee Loan Scheme: Access to affordable, safe employee loans when unexpected costs arise.
• Death in Service Cover: Peace of mind for your loved ones with a supportive life insurance policy.
• Refer a Friend Scheme: Cash rewards for helping us bring other brilliant talent into the GCH family.

Health, Wellness & Discounts

• 100% Funded Cashback Medical Scheme: We cover the full cost of your Health Shield healthcare plan, giving you money back on dental, optical, and physical therapies (taxable benefit).
• Health Shield Perks Portal: Exclusive access to deep discounts, savings, and deals on high street purchases, gym memberships, and cinema tickets.
• Blue Light Card: Access to thousands of amazing discounts across the UK for housing sector professionals.
• Cycle to Work Scheme: Save money on a brand-new bike and accessories through our salary sacrifice scheme.
• Employee Assistance Programme (EAP) & Occupational Health: Free, confidential 24/7 mental health support, counselling, and expert occupational medical guidance whenever you need it.

Closing Date: 22nd October 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Permanent, Full Time (40 hours per week)

• To include on call rota (with a standby rate)
• Company Van provided (for business use only)
• Uniform Provided
• Full Driving Licence required

Are you an experienced Plumber or Carpenter looking for your next role within Social Housing?

Are you a versatile professional who can address a range of property needs efficiently?

Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation?

We’re a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

Here at Gloucester City Homes, we’re seeking a Multi-Trade Operative with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You’ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers’ homes and commercial premises.

You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you’ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.

We’d like you to…

• Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
• Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
• Have experience of working in a customer responsive environment.
• Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
• Ideally hold experience with Social Housing
• Be able to prioritise and organise own workload.
• Be a problem solver with a positive ‘can-do’ attitude.
• Be able to interpret manufacturers’ instructions/technical manuals and drawings (desirable).
• Be IT literate, comfortable working with electronic devices, PDA’s, tablets and computers
• Hold a full valid driving licence

Closing Date: 27th October 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!