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Working for GCH

Without great people, GCH cannot deliver the highly valued services we provide to our tenants. Our employees are the heartbeat of the organisation and bring our successes.

We want our teams to be innovative and creative with passion and determination.

Our customers are many and varied: whether it’s young people needing their first home, couples getting on the property ladder, older people needing a safe place to reside or people with special needs who need help to live independently. GCH is there for all of them. That’s why we’re looking for people who care as much as we do about delivering customer focused services.

We are proud of what we have achieved recently and endeavour to continue to provide excellent services to all our customers.

All of our current job opportunities are listed on our ‘Vacancies Page’ and applications are accepted online only. You are, of course, welcome to contact us using this link for further information about a specific position, or if you want to chat about working for GCH in general.

We aim to reduce unnecessary paperwork where we can and, for this reason, we no longer accept paper applications. However, if this causes you difficulties in applying for our positions, please contact us using this link to discuss how we may be able to help.

If you are interested in working for GCH please register with us using this link and keep checking our website for all new opportunities that arise. We accept speculative CVs which we review and add to our Talent pool. 

As soon as the closing date of a job has passed, we will review the applications received, draw up a shortlist of candidates to interview and contact them with the interview date, time, location and format. All applicants will be notified on the outcome of their application.

The selection process could take different forms and may include a practical assessment, presentation, psychometric test or a second interview. You may also be required to provide copies of professional certificates.

If successful, you will be contacted with a verbal offer and to discuss terms and conditions and a start date. We will follow this with a formal offer letter, contract and ‘new starter pack’ by post or email. References will also be taken up.

As soon as the position has been accepted, all unsuccessful candidates will be notified.

Before attending the Best Companies Award Ceremony our staff shared the reasons why they enjoy working for GCH.

We are based in Gloucester City Centre and our modern office is next to Gloucester Train Station. We offer a number of staff benefits including: 

Our Pension Scheme 

We offer a Social Housing Pension Scheme (SHPS) where employees contribute 5% of their monthly salary and we will double the contribution.

Great Work-Life Balance 

At GCH, we recognise that it is important for you to keep a balance between your personal and working life. To support this balance, we have developed a number of work-life balance initiative. 

  • Flexible working – full time, part time and job share opportunities 
  • Flexi-time – whether you are full-time or part-time, we have a flexible approach to the hours you work. If eligible you can build up your flexi-hours and take the time off when you need to. We also understand that personal circumstances change, so we will do our best to accommodate any changes you require to your work patterns to suit you. 
  • Holidays – 21 days (minimum) per annum, plus bank holidays

 

A Health and Wellbeing Programme 

Be happy. Be active. Be social logo

We understand the importance of sustaining physical and mental wellbeing and offer staff a variety of ways to retain the balance throughout the year. 

Including: 

  • Cashback Healthcare Scheme – which gives you money back for a range of everyday healthcare bills in the UK, including dentists, opticians, physiotherapists, osteopaths, chiropractors, acupuncturists, homeopaths and more. Family members can also be added to your membership for an additional cost. 
  • Discounted GL1 Gym Membership – enjoy access to a full range of activities including access to the gym, spa, exercise classes, and swimming. 
  • Occupational Health – on-site nurse every month at our office. 
  • Employee Assistance Programme – available for all staff and offers a freephone helpline that provides unlimited access to a confidential advice, information and counselling referral service.

Fantastic Travel Benefits 

  • Car Parking Permit or Bus Pass – applicable if you do not have a company vehicle 
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This is a salary sacrifice scheme to help employees gain access to a new bike and accessories of up to the value of £750 
  • Train Season Ticket Loan – with up to £500 per annum contribution made by GCH.

… and lots more, including 

  • Employee of the Year Award 
  • Annual Staff Conference – celebrating your hard work and achievements. 
  • Community Impact Days – giving something back to the communities we work within. 
  • Quarterly Chief Executive Briefings – updating all staff with business news. 
  • Employee Forum – enabling staff to put forward ideas and help make decisions in the best interest of GCH. 

Oh, and did we mention that we offer free teas, coffees and fruit in our offices to?

GCH are committed to developing and training our employees to become the best and provide a range of professional and technical qualifications to meet our core business objectives. 

We believe that everyone who works for GCH has the ability to achieve excellence therefore offer a staff development process. This is focused on individual development needs to plan on and off the job training. 

From day one you will take part in a comprehensive induction, part of which is tailored to your individual job role. Your induction will also allow you to see the bigger picture at GCH and how we collectively provide such a great service to our customers. 

We also encourage study for professional qualifications such as degrees, HNCs and HNDs. You can choose to attend college or university part-time, or opt for distance learning to study in your own time, at your own pace, for example at the Chartered Institute of Housing. We will also pay for one professional subscription related to your role. 

Successful organisations recognise how important their people are to the success of the business. At GCH, we believe that by understanding our similarities and differences we can create a modern and dynamic organisation. 

We achieve this by: 

  • Valuing diversity and inclusiveness in our communities and workplace, supporting, developing and empowering people to succeed.   
  • Promoting equality of opportunity in employment and service provision and striving to deliver appropriate, accessible and flexible services. 
  • Recognising that everyone has a right to be treated with dignity, fairness and respect and ensuring that no one is treated less favourably on the grounds of a protected characteristic, or any other grounds which cannot be justified. 
  • Tackling social and economic disadvantage, especially amongst people who experience a set of complex circumstances which left unchecked remain throughout their life. 
  • Taking our leadership role seriously, promoting equality, diversity and inclusion with our residents, communities, partners, stakeholders and our supply chain. Always challenging prejudice, discrimination and harassment. 

We are committed to delivering excellent services to the communities we work in and at the centre of this, is the diversity of our people, our housing and our services

We are very proud of our achievements and awards. We are accredited as a Times Top 100 Employer, a highly scored Customer Service Excellence organisation, Equality framework for Local Government Achieving, Diversity Champion Award and a member of Stonewall. For more information visit our Accreditations Page.

All of our managers are passionate about social housing and making a difference to the Gloucester Community. To find out more about of Executive Leadership Team please use this link. 

At GCH, we value our staff and make opportunities for staff to get involved in enjoyable, rewarding and fun activities outside of core job roles. Below are a few examples…