Working for GCH

We’re an award winning, flexible and family-friendly employer

#SeeYourselfAtGCH

Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference 

We celebrate diversity and inclusion, welcoming applications from all, especially those with lived experience. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

Our Current Job Vacancies

2026-04-28T06:00:00+01:0026/05/2026 23:59:00

Multi Trade Operative

Closing Date: 26/05/2026
Salary:£35,484.61 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (40 hours per week)

  • To include on call rota (with a standby rate)
  • Company Van provided (for business use only)
  • Uniform Provided
  • Full Driving Licence required

Are you an experienced Plumber or Carpenter looking for your next role within Social Housing?

Are you a versatile professional who can address a range of property needs efficiently?

Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation?

We’re a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

Here at Gloucester City Homes, we’re seeking Multi-Trade Operatives with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You’ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers’ homes and commercial premises.

You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you’ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.

We’d like you to…

  • Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
  • Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
  • Have experience of working in a customer responsive environment.
  • Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
  • Be able to prioritise and organise own workload.
  • Be a problem solver with a positive ‘can-do’ attitude.
  • Be able to interpret manufacturers’ instructions/technical manuals and drawings (desirable).
  • Be IT literate, comfortable working with electronic devices, PDA’s, tablets and computers (desirable).
  • Hold a full valid driving licence

Closing Date: 26th May 2026.

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


2026-05-05T06:00:00+01:0002/06/2026 23:59:00

Cleaner

Closing Date: 02/06/2026
Salary:£11,614.72 per annum
Job Type:Permanent – Part Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Part Time (16 hours per week)

Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers.

We’re now seeking a Cleaner to deliver high quality cleaning services across independent living schemes and residential properties ensuring safe, well-maintained environments that support customer wellbeing and positive community standards.

You’ll maintain a high standard of cleanliness, hygiene and presentation across communal and residential areas by delivering cleaning services to include hoovering, dusting and mopping and deliver excellent customer service with a professional approach to support positive customer experiences.

We’d like you to have…

  • Strong practical cleaning skills, ensuring consistently high standards
  • Excellent interpersonal and customer service skills, delivering a friendly & professional experience
  • Capability to work independently after instruction, with good organisation of workload to achieve results
  • Confidence working safely on your own
  • Attention to detail to maintain high standards and identify issues
  • Strong communication skills to report issues clearly and engage with customers and colleagues
  • Dependable and responsible, with a strong sense of ownership over tasks and duties

A Full UK driving licence is desirable where travel between sites is required.

Closing Date: 2nd June 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


2026-05-13T08:30:00+01:0002/06/2026 23:59:00

Leasehold Officer

Closing Date: 02/06/2026
Salary:£38,339.33 per annum
Job Type:Fixed Term Contract
Location: Remote – with required travel to Gloucester.
Read moreOrganisation: GCH

Fixed Term Contract (6 months),

Full Time (37 hours per week) Remote – with required travel to Gloucester.

Salary £38.399.33

Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

We’re seeking a Leasehold Officer to join our team in Gloucester.

You’ll be responsible for managing and developing the Leasehold and Home Ownership service ensuring that GCH maximises income. You’ll provide excellent services across the Leasehold, Right to Buy and Shared Ownership services and proactively manage the Commercial Premises portfolio, ensuring that GCH makes best use of its premises in terms of income realisation and community benefit.

We’re looking for those with substantial experience delivering a Leasehold Management Service and Right to Buy Service, with an up-to-date knowledge of relevant legislation in respect of Commercial Property Management, and the ability to inform policy and procedure.

We’d also like you to have…

· A relevant technical housing qualification, such as a level 3 diploma in Housing Management.

· A professional understanding and experience of performance management systems together with proven success in meeting targets and objectives.

· A professional understanding and experience of delivering Leasehold and Homeownership services.

· A professional understanding and experience of delivering Commercial premises services.

· Proven experience of providing excellent customer service across a multiple and complex cases.

Closing Date – 2nd June 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


2026-05-15T09:00:00+01:0029/05/2026 23:59:00

Specialist Accommodation Officer – Young People

Closing Date: 29/05/2026
Salary:£19133.08 per annum
Job Type:Permanent – Part Time
Location: Gloucester
Read moreOrganisation: GCH

Specialist Accommodation Officer Young People

£19133.08 per annum

Part Time – 20 hours per week

Permanent

At GCH, we’re more than just a housing provider — we’re a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you’ll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucestershire.

We’re seeking a Specialist Accommodation Officer Young People –someone to be responsible for ensuring our young person’s accommodation are safe, and well-maintained places to live.

Working closely with customers and their representatives, you’ll support sustainable licenses by identifying a different proactive approach to resolving anti-social behaviour cases including a restorative approach. You’ll facilitate and attend multi-agency case conferences and problem-solving groups, coordinating results and any actions required and conduct individual room inspections at the scheme, identify actions (e.g., Repairs, breaches) as appropriate and raise with the relevant team or external agency

Providing general and practical advice on housing related support queries, welfare benefits, crime prevention, and housing options, you’ll be responsible for the effective case management to maximise income collection for the scheme. Recording and reporting all safeguarding concerns, incidents and sharing appropriately with the wider team and your manager, you’ll manage all breaches of licenses effectively, ensuring that appropriate action is taken in accordance with the trauma informed approaches with an aim to sustain licences, only taking enforcement action as a last resort.

We’d like you to have…

· Proven understanding of delivering housing management functions and statutory housing services.

· Good understanding of housing and property management, especially in relation to licence agreements and the legal remedies.

· Experience of anti-social behaviour case management, income collection and relevant criminal and civil legislation.

· Experience dealing with customers with chaotic and complex needs sensitively in challenging circumstances.

· Understanding to prepare legal notices and witness statements.

· Experience or ability to use IT systems, including CRM, Teams, CCTV, mobile phones, digital cameras and PDA’s, to gather, store and process information.

· Excellent communication, interpersonal, and negotiation skills with a strong customer focus.

· The ability to give accurate and up to date advice, information, and support on a broad range of topics including Housing and ASB legislation, welfare benefit legislation and advice.

· Knowledge of statutory and voluntary resources available to young people or adults with multiple and complex needs.

· Current knowledge and understanding of relevant housing law in application within specialist housing, including experience of rent collection, ASB and enforcement action.

· Sound understanding of Safeguarding and the ability to identify safeguarding concerns and make referrals to appropriate agencies where required.

· Understanding of, and commitment to, equality, diversity and inclusion.

Why us?

You may have sensed that we’re not just any social housing provider. We look to do things differently to achieve our commitment to building a healthy, vibrant, and inclusive organisation that treats people with respect and creates opportunities for all.

We have strong community roots and an ambitious five-year strategy which we are refreshing right now. In the last year we have undergone significant change in our operating environment, regulatory framework and with the needs and expectations of customers and colleagues.

Application Information

We’re interested to know about you, your skills and knowledge, and your motivations and how these align with our vision and values. To demonstrate this, please provide a CV and Personal Supporting Statement.

Closing date: Friday 29th May 2026

Shortlisting will be carried out throughout the period of the advert and this closing date may be brought forward should we receive a large response from suitable candidates.

Interview Dates: To be confirmed


2026-05-20T06:00:00+01:0014/06/2026 23:59:00

Communications Graduate

Closing Date: 14/06/2026
Salary:£27,000 per annum
Job Type:Fixed Term Contract – Cover
Location: Gloucester – Hybrid Working
Read moreOrganisation: GCH

12 Months Fixed Term Placement (Maternity Cover) Full Time, 37 hours per week

Looking for a job where your skills matter and your work makes a real impact? We’re proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.

We’re seeking a Communications Graduate to support the Communications and Marketing team in delivering high-quality digital content and communications activity, helping colleagues across the organisation and GCH customers stay informed, engaged and connected. We’re looking for someone who’s curious, proactive and keen to grow, with the confidence to bring fresh ideas and get stuck in.

In this role, you’ll create engaging digital content, including graphics, short videos and written materials, using tools such as Canva and Adobe Creative Cloud Suite. You’ll be someone who can turn ideas into clear, engaging communications, bringing the story of GCH to life by capturing and sharing authentic content from colleagues and customers.

You’ll also draft, format and publish content across a range of internal and external channels, ensuring all communications align with brand guidelines, templates and tone of voice. Alongside this, you’ll support the day-to-day management of communications platforms, including the intranet, website and social media channels, helping to keep content accurate, relevant and up to date.

We’d like you to have…

  • Relevant qualification in marketing, communications or PR (or working towards one).
  • Excellent written and verbal communication skills, with the ability to create clear, engaging, audience-friendly content for a range of stakeholders.
  • Confidence using digital tools and platforms to create and manage communications content.
  • Strong organisational skills, with the ability to manage multiple tasks and deadlines.
  • Ability to work collaboratively within a team and build positive working relationships across the organisation.
  • Flexible, proactive and customer-focused approach to work.

Closing Date: 14 June 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


Register your interest

If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.

Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help. 

If you need support applying online, let us know and we’ll talk it through.

Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.

Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application. 

Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates. 

If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references. 

Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.  

Play

As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.  

Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.  

We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us. 

We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer: 

Great Work-Life Balance  

  • Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities 
  • Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups 
  • Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course) 

Our Pension Scheme 

Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.  

A Health and Wellbeing Programme  

Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year: 

  • Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs 
  • Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service 
  • The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps 

… and lots more, including:  

  • Buying and selling of holiday – buy and sell up to a week’s holiday per year 
  • Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year 
  • Volunteering days – two volunteering days to contribute to the communities you love 
  • Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent  
  • Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships 
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750. 

*Some benefits depend on your role and kick in after a successful probation period. 

Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.

By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.

If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.

At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations. 

From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers. 

We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team. 

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do. 

We’re recognised as an inclusive employer by Inclusivity Works, a committed Menopause Friendly employer, registered disability confident employer and hold LGBTQ+ Housing Pledge Pioneer status.

LGBTQ+ Household Pledge Pioneer logo. We are making sure our LGBTQ+ residents have a voice and are visible here.

We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!

We’re also an accredited Healthy Workplace in Gloucestershire.

Working for GCH

For more information visit our Accreditations page.

At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.

Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.

To find out more about our teams scroll over the tiles below...

Working for GCH

Homes and Neighbourhoods

Our go to community contacts

The customer-facing team who manage our social housing stock, including Neighbourhood Managers, Enforcement Officers, Independent Living Coaches and Community Investment roles.
Working for GCH

Supported Housing

Homeless Accomodation

Includes support, advice, intervention and administrative roles covering a range of homelessness accommodation of varying support and audiences.
Working for GCH

PropertyCare

Our Repairs & Maintenance team

Our biggest team with a range of trades based roles, estate management operatives, management and administrative roles, including repairs scheduling.
Working for GCH

Income, Sustainment & Lettings

Supporting sustainable tenancies

Our Lettings, Income and Tenancy Sustainment teams support customers at every stage, from moving in to managing rent and staying securely housed.
Working for GCH

Customer Experience

First point of contact

A wide range of flexible roles who manage incoming customer enquiries via all channels and complaints handling.
Working for GCH

Assets & Sustainability

Managing our buildings

The team ensure the maintenance of our buildings, including safety and compliance alongside cyclical and planned works programmes to improve our existing homes.
Working for GCH

Finance

Value for Money

Our finance team keep us running smoothly by managing budgets, forecasting, and funding the services that support our communities.
Working for GCH

IT, Data, Systems & Change

Innovators

An innovative team who focus on driving us forward through maintaining and improving systems, processes and data across the organisation.
Working for GCH

Governance & Business Assurance

Keeping us in check

Covering risk, assurance and governance, making sure we are top of our game at all times. Our Governance structure also includes a range of paid independent Board and Committee roles.
Working for GCH

Comms & People Team

All things people

Our Comms and HR teams bring our culture to life, support our people and keep colleagues and customers connected.
Working for GCH
inclusive employer logo
Working for GCH
Working for GCH
LGBTQ+ Household Pledge Pioneer logo. We are making sure our LGBTQ+ residents have a voice and are visible here.
Working for GCH