Working for GCH

We’re an award winning, flexible and family-friendly employer

#SeeYourselfAtGCH

Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference 

We celebrate diversity and inclusion, welcoming applications from all, especially those with lived experience. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

Our Current Job Vacancies

2025-06-23T06:00:00+01:0021/07/2025 23:59:00

Multi Trade Operative

Closing Date: 21/07/2025
Salary:£34,185 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (40 hours per week)

  • To include on call rota (with a standby rate)
  • Company Van provided (for business use only)
  • Uniform Provided

Are you an experienced Plumber or Carpenter looking for your next role within Social Housing?

Are you a versatile professional who can address a range of property needs efficiently?

Are you looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation?

We’re a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

Here at Gloucester City Homes, we’re seeking Multi-Trade Operatives with a base trade in either Plumbing, Wet Trades or Carpentry to join our Repairs Team. You’ll repair, maintain and install multiple trade items including roof, structure and fabric of buildings internal & external, service supplies, fixtures & fittings and other products associated with plumbing, carpentry and wet trades to a high standard to GCH customers’ homes and commercial premises.

You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service. Liaising with both internal and external customers, line manager/supervisor, scheduler and colleagues appropriately and promptly, you’ll ensure those connected or involved in your work are aware of progress and action taken or action required to rectify any identified defect/s, concerns or accounts of resident vulnerability Completing a high percentage of jobs as first time fix to achieve excellent customer satisfaction.

We’d like you to…

  • Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
  • Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
  • Have experience of working in a customer responsive environment.
  • Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
  • Be able to prioritise and organise own workload.
  • Be a problem solver with a positive ‘can-do’ attitude.
  • Be able to interpret manufacturers’ instructions/technical manuals and drawings (desirable).
  • Be IT literate, comfortable working with electronic devices, PDA’s, tablets and computers (desirable).

Closing Date: 21st July 2025. 

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!


2025-07-15T06:00:00+01:0012/08/2025 23:59:00

Assurance Officer (Governance)

Closing Date: 12/08/2025
Salary:£35,000 per annum
Job Type:Permanent – Full Time
Location: Hybrid – Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (35 hours per week over 9 days a fortnight)

We’re all about work life balance, this role offers a 9 day working fortnight so you’ll get a day to yourself every other week – what more could you want?

Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers.

We’re now seeking an Assurance Officer – someone to deliver high-quality, efficient and professional performance & assurance reporting and insurance management which supports the organisation to retain a G1 rating.

You’ll support the delivery of the internal audit contract, including liaising with internal audit and services and communicate key information to ensure the effective delivery of the audit plan. You’ll lead on the coordination of follow up actions and support reporting of progress, undertaking an agreed programme of 2nd line assurance reviews across GCH.

With timely and appropriate internal and external communication of the Governance team’s work including related sector news, you’ll track and understand assurances across the organisation, drawing together key information for reporting to senior management, Audit and Risk Committee and Board and be responsible for ensuring adequate insurance provision for the organisation, management of claims, liaising with Insurance Brokers and Insurance Companies.

You’ll ensure that Data Protection compliance is proactively prioritised across the organisation and resourced appropriately to ensure key delivery which minimises organisational risks and take the lead in ensuring subject access requests are appropriately supported including end to end meeting administration support.

We’d like you to have…

  • Evidence of Continuous Professional Development.
  • Experience of report writing and presentation to Executive Leadership Teams and Governing bodies.
  • Experience of Data Protection and Compliance work.
  • Have experience in Social Housing Regulation and compliance, or similar regulated environment.
  • Demonstrable knowledge of insurance cover, claims procedures and renewal of policies.
  • Strong communication skills, able to communicate effectively at all levels.
  • The ability to influence others through negotiation, advice, and persuasion.

Closing Date: 12th August 2025. 

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


2025-07-17T06:00:00+01:0014/08/2025 23:59:00

Surveyor

Closing Date: 14/08/2025
Salary:£43,248.73 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (37 hours per week)

Looking for an employer where you feel included, valued, respected and proud to be part of a progressive and innovative organisation? We’re a flexible and family friendly organisation, who believe that everyone deserves a home they can be proud of, where they can thrive and be healthy.

We’re now seeking a Surveyorsomeone to support GCH’s Planned Programme by overseeing the successful delivery of large scale, multi-year projects and contracts.

You will manage individual contracts and programmes ensuring that our Assets are improved in accordance with agreed standards and meet all regulatory requirements, including Home England’s Decent Homes Standards. You will lead on budgetary control, contract coordination, management and administration, ensuring services are delivered to customer satisfaction, agreed standards, required level of performance and achieve Value for Money.

You will operate as an expert for GCH on all property issues and investment decisions, providing technical building support and advice to the Capital Works Manager and Asset & Sustainability Manager. You will manage all day-to-day contract and/or commercial issues and disputes, ensuring they progress according to due process and are resolved with minimum impact.

We’d like you to…

  • Hold a relevant technical qualification e.g. Member of CIOB or intermediate grade RICS or Member of Chartered Institute of Housing.
  • Have substantial experience as a Surveyor of Asset Management, Property Investment and Public Procurement.
  • Have a proven track record of managing £1m+ planned improvement project resources, budgets and contracts with the ability to identify and eliminate risks, ensuring Value for Money and the delivery of high-quality services.
  • Be able to make sound financial judgements.
  • Be comfortable managing complex projects, working within tight deadlines and budget, whilst promoting stakeholder involvement at all levels.
  • Be able to understand and present technical information clearly, communicating matters related to asset management to a varied audience.
  • Be able to work as part of a team, taking responsibility for clear communication and taking a positive approach to resolving problems and providing support across all teams.

You must hold a valid driving licence and have the use of your own car to be able to travel within the city and other areas as required.

Closing Date: 14th August 2025. 

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.


Register your interest

If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.

Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help. 

If you need support applying online, let us know and we’ll talk it through.

Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.

Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application. 

Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates. 

If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references. 

Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.  

As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.  

Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.  

We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us. 

We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer: 

Great Work-Life Balance  

  • Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities 
  • Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups 
  • Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course) 

Our Pension Scheme 

Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.  

A Health and Wellbeing Programme  

Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year: 

  • Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs 
  • Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service 
  • The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps 

… and lots more, including:  

  • Buying and selling of holiday – buy and sell up to a week’s holiday per year 
  • Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year 
  • Volunteering days – two volunteering days to contribute to the communities you love 
  • Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent  
  • Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships 
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750. 

*Some benefits depend on your role and kick in after a successful probation period. 

Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.

By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.

If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.

At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations. 

From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers. 

We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team. 

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do. 

We’re recognised as an inclusive employer by Inclusivity Works, an active member of Inclusive Employers, a committed Menopause Friendly employer, registered disability confident employer and hold LGBTQ+ Housing Pledge Pioneer status.

LGBTQ+ Household Pledge Pioneer logo. We are making sure our LGBTQ+ residents have a voice and are visible here.

We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!

We’re also an accredited Healthy Workplace in Gloucestershire.

Working for GCH

For more information visit our Accreditations page.

At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.

Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.

To find out more about our teams scroll over the tiles below...

Working for GCH

Homes and Neighbourhoods

Our go to community contacts

The customer-facing team who manage our social housing stock, including Neighbourhood Managers, Enforcement Officers and Community Investment roles.
Working for GCH

Supported Housing

Homeless Accomodation

Includes support, advice, intervention and administrative roles covering a range of homelessness accommodation of varying support and audiences.
Working for GCH

PropertyCare

Our Repairs team

Our biggest team with a range of trades based roles, management and administrative roles including repairs scheduling.
Working for GCH

Income, Sustainment & Lettings

Supporting sustainable tenancies

Our Lettings, Income and Tenancy Sustainment teams support customers at every stage, from moving in to managing rent and staying securely housed.
Working for GCH

Customer Experience

First point of contact

A wide range of flexible roles who manage incoming customer enquiries via all channels and complaints handling.
Working for GCH

Assets & Sustainability

Managing our buildings

The team ensure the maintenance of our buildings, including safety and compliance alongside cyclical and planned works programmes to improve our existing homes.
Working for GCH

Finance

Value for Money

Our finance team keep us running smoothly by managing budgets, forecasting, and funding the services that support our communities.
Working for GCH

Independent Living

Housing for over 55s

A team of Specialist Housing Managers and Independent Living Coaches who assist with tenancy related matters and maintaining customers independence across 7 main schemes.
Working for GCH

IT, Data, Systems & Change

Innovators

An innovative team who focus on driving us forward through maintaining and improving systems, processes and data across the organisation.
Working for GCH

Governance & Business Assurance

Keeping us in check

Covering risk, assurance and governance, making sure we are top of our game at all times. Our Governance structure also includes a range of paid independent Board and Committee roles.
Working for GCH

Comms & People Team

All things people

Our Comms and HR teams bring our culture to life, support our people and keep colleagues and customers connected.
Working for GCH
inclusive employer logo
Working for GCH
Working for GCH
LGBTQ+ Household Pledge Pioneer logo. We are making sure our LGBTQ+ residents have a voice and are visible here.
Working for GCH