Working for GCH

Our Home is Everyone's Home

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe our differences are our greatest strength. #SeeYourselfAtGCH.

We’re pleased to be an award winning employer and want our teams to be innovative and creative with passion and determination.

Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services.

We’re committed to equal opportunities and actively encourage applications from all sections of our community, particularly those with lived experience of our work. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength. 

We’re proud to foster an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. If that sounds like you why not come and join us! 

Guy Stenson, new CEO of GCH

Guy Stenson

Chief Executive

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Recognised as an Inclusive Employer
Working for GCH
Working for GCH
Winner of Gloucestershire Live 'Best Place to Work' Award - 2023
Working for GCH
Working for GCH
Winner of 'Employer of The Year' at the 2023 Housing Heroes Awards
Best Companies Logo for 2023
Best Companies To Work For for accredited 2023

Our Current Job Vacancies

2024-04-24T06:00:00+01:0022/05/2024 23:59:00

System Implementation Officer

Closing Date: 22/05/2024
Salary:£35,579 per annum
Job Type:Permanent – Full Time
Location: Home Based, within a commutable distance to Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (37 hours per week)

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a System Implementation Officer – someone to be a versatile core member of an Agile (Scrum) team to deliver change that improves and enhances outcomes for the business and its customers. As a development team member, you will be involved in all elements of the project lifecycle; discovery, procurement, build, configuration, testing, training, deployment and embedding.

Specifically, you will help to design, build, and configure new systems and services, whilst seeking and reacting to feedback from stakeholders to ensure that the finished product meets their needs. You will work with the team to build and deliver detailed sprint plans that are understood and achievable and develop and utilise broad skills set to ensure that sprint goals are achieved. Building and maintaining strong relationships with the business and other key stakeholders, including 3rd parties, you will provide early life support for new systems and services to make sure that they are working as expected, that they are embraced by end users and that they become well embedded in the business. You will ensure the quality of delivered products by testing your work, peer reviewing the work of others, and supporting end users in their testing, and deliver fundamental change to the organisation by training and motivating others on new systems and processes you’ve created including designing, documenting, and maintaining system procedures.

We’d like you to…

  • Have some experience in more than one of the following areas;
    • Project delivery
    • Discovery and requirements definition
    • Procurement
    • System/process design
    • Business analysis
    • System implementation
    • Data and data management
    • Systems documentation
    • Testing
    • Training
    • User support
  • Have strong written and verbal communication skills
  • Have excellent planning and time management skills
  • Be able to prioritise and organise own workload, showing initiative
  • Have a proven ability to understand complexity
  • Be experienced in MS 365 applications
  • CRM Dynamics (desirable)
  • Agile/Scrum practices (desirable)

Closing Date: 22nd May 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we’d be delighted to hear from you!


2024-05-14T06:00:00+01:0011/06/2024 23:59:00

Multi Trade Operative

Closing Date: 11/06/2024
Salary:£33,433.59 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (40 hours per week)

To include on call rota (with a standby rate)

Company Van provided (for business use only)

Uniform Provided

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a Multi-Trade Operative to join our Repairs Team – to carry out high quality routine and emergency trade related work/repairs & maintenance to GCH customers’ homes and commercial premises. You’ll work in accordance with prescribed work schedules, the Health & Safety at Work Act (1974) and to GCH established standard policy & procedures set for delivery of exceptional customer service.

You’ll repair, maintain, and install multiple trade items including roof, structure and fabric of buildings, service supplies, fixtures & fittings, as well as other products associated with plumbing, carpentry and wet trades.

We’d like you to…

  • Hold a City & Guilds / NVQ Level 2 or above in an associated trade/craft.
  • Have previous experience in applying multi trade skills to the installation, repair and maintenance of fixtures, fittings and fitments.
  • Have experience of working in a customer responsive environment.
  • Have full working knowledge of Health & Safety requirements related to workshop practice and maintenance.
  • Be able to prioritise and organise own workload.
  • Be a problem solver with a positive ‘can-do’ attitude.
  • Be able to interpret manufacturers’ instructions/technical manuals and drawings (desirable).
  • Be IT literate, comfortable working with electronic devices, PDA’s, tablets and computers (desirable).

Closing Date: 11th June 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we’d be delighted to hear from you!


2024-05-16T06:00:00+01:0013/06/2024 23:59:00

Gas Engineer

Closing Date: 13/06/2024
Salary:£39,863 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (40 hours per week)

  • Van and Gas testing equipment supplied for work purposes
  • Uniform provided
  • 30 Days a year holiday entitlement
  • Health and wellbeing benefits available

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a Gas Engineer – someone to carry out and complete Gas Home Safety Checks and Services, Gas / Heating Breakdowns, full or partial Gas and/or Hot Water Installation work and work on any other Gas or Water appliances within the GCH property portfolio. This includes working in customers’ homes and commercial premises in accordance with our prescribed work schedules, the Gas Safety (Installation and Use) regulations 1998 and to GCH’s established standard policy & procedures set for delivery of exceptional customer service.

We’d like you to…

  • Hold the following qualifications;
    • ACS
    • CCN1
    • CENWAT
    • CKR1
    • HRT1
    • CPA1
  • Have proven experience carrying out Gas services and breakdowns.
  • Have good knowledge of the Social Housing sector.
  • Be able to observe and comply with policies and procedures for Health & Safety at Work.
  • Be knowledgeable to be able to work on all Gas appliances presented to you.
  • Have basic electrical knowledge and extensive knowledge around heating controls and wiring diagrams.

Closing Date: 13th June 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we’d be delighted to hear from you!


2024-05-17T06:00:00+01:0014/06/2024 23:59:00

Gas Compliance Coordinator

Closing Date: 14/06/2024
Salary:£30,099 per annum
Job Type:Permanent – Full Time
Location: Hybrid, within a commutable distance of Gloucester
Read moreOrganisation: GCH

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a Compliance Coordinator – someone to take accountability for organizing the delivery of GCH’s Gas and Heating compliance checks, annual servicing, routine & emergency repairs and installations, in accordance with Gas Safety (Installations and Use) Regulations 1998 and other heating regulations. On behalf of the Property directorate, you’ll be the central point and lead for access issues and in support of all areas of compliance to ensure we meet our Landlord Health and Safety responsibilities.

You will be responsible for the day-to-day organisation of the annual gas servicing diary, service records and administration for a team of directly employed Engineers and external contractors and enable the delivery of a robust maintenance, servicing, and installation service to GCH’s property portfolio. You will collate, store and record LGSR’s and other heating reports from the internal team, external contractors, and auditing contractors, and work closely with the Compliance Manager and Gas Supervisor to ensure that all legal obligations in respect of Gas Safety are met.

This is a hybrid role working 2 days per week in our office in Gloucester and 3 days per week at home.

We’d like you to…

  • Have experience of monitoring performance and productivity of teams and individuals.
  • Have experience of delivering excellent customer service, identifying and solving problems.
  • Have experience of engaging with vulnerable people.
  • Have knowledge of gas and heating regulations and working practices.
  • Have knowledge and experience of compliance around the big six elements (Gas, Electrical, Fire, Lifts, Asbestos and Legionella).
  • Be competent with IT systems to gather, store and process information.
  • Be experienced working with field based Engineers and contractors.

Closing Date: 14th June 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we’d be delighted to hear from you!


Register your interest

If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.

Take a look at our latest job opportunities above. It’s online only for applications. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help. 

If you need support applying online, let us know and we’ll talk it through.

Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.

Once we’ve received all applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application.

Our selection process might throw in practical / written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates.

If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’ via post or email. We’ll also check those references.

If you’re in, fantastic! If not, we’ll let you know.

We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we’re thrilled to offer:

Great Work-Life Balance 

  • Flexible working – full time, part time and job share opportunities
  • Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is always ready for face-to-face meet ups
  • Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course)

Our Pension Scheme

Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution. It’s customisable, giving you the financial freedom you need.

A Health and Wellbeing Programme 

Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year:

  • Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs
  • Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service
  • The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps

… and lots more, including: 

  • Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This is a salary sacrifice scheme to help employees gain access to a new bike and accessories of up to the value of £750
  • Buying and selling of holiday
  • Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year
  • Volunteering days – two volunteering days to contribute to the communities we love
  • Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent
  • Colleague Voices forum and EDI networks – join our optional groups where you can pitch ideas and shape our workplace

*Some benefits depend on your role and kick in after a successful probation period.

At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development process designed around individual needs and aspirations.

From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of of plays a vital role in delivering exceptional service to our customers.

We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team.

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength. 

We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do.

We’re recognised as as an inclusive employer by Inclusivity Works and are an active member of Inclusive Employers. We’re are also pleased to have signed up to the HouseProud Pledge Scheme, showing our commitment to LGBTQ+ resident equality and support. 

We’re committed to becoming a menopause friendly employer.

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Working for GCHWorking for GCH

We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!

Working for GCH

Working for GCH

For more information visit our Accreditations page.

At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.

Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.

Our Values and Culture

GCH Values - Pride icon

Taking pride in everything that we do

Having a positive mindset and can-do attitude

Doing what we say we will do

Taking ownership and responsibility

GCH Values - Quality icon

Continually improving by challenging, listening and learning

Using every opportunity to learn to improve

Working together to get things done

Taking the time to understand others

GCH Values - Integrity icon

Being fair, inclusive, objective and accountable

Embracing diversity and valuing difference

Trusting each other to do the right thing

Speaking up if its not right

GCH Values - Innovation icon

Creating opportunities to change and grow

Looking for solutions and being productive

Not being afraid to fail and being open to new ideas

Using our own skills and experience to make a difference