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Who we are

Gloucester City Homes (GCH) is an independent registered housing association owning and managing:

Rented Homes
Leasehold Homes
Shared Ownership
Homeless Units

We became an independent Housing Association in March 2015 following overwhelming tenant support of 89% for a stock transfer from Gloucester City Council. GCH was originally set up as an Arm’s Length Management Organisation in 2005 to deliver the Government’s decent homes standard.

All GCH homes meet the Government’s decent homes standard and there is a 30 year financial business plan to deliver around £250 million investment in our existing and new homes.

Highly valued and trusted by our tenants, we are recognised as one of the best housing providers in the country through independent accreditation including being ranked the 10th best housing association and 23rd best company to work for in the South West (Q2 2022), the Equalities Standard and the British Standards Institute ISO 9001:2015 recognition for quality management processes. Our Board, Management and Tenant Panel look forward to continuing to achieve better outcomes for our customers, improving your homes and making your communities better places to live. We are committed to providing valued housing services to all our customers.

Best Companies Award Logos

Our Mission

Providing a safe, decent home for everyone and delivering services that meet our tenant's needs and expectations.

Our Vision

Building homes and communities
where people can thrive.

Our values and culture

GCH Values - Pride icon

Taking pride in everything that we do

Having a positive mindset and can-do attitude

Doing what we say we will do

Taking ownership and responsibility

GCH Values - Quality icon

Continually improving by challenging, listening and learning

Using every opportunity to learn to improve

Working together to get things done

Taking the time to understand others

GCH Values - Integrity icon

Being fair, inclusive, objective and accountable

Embracing diversity and valuing difference

Trusting each other to do the right thing

Speaking up if its not right

GCH Values - Innovation icon

Creating opportunities to change and grow

Looking for solutions and being productive

Not being afraid to fail and being open to new ideas

Using our own skills and experience to make a difference