Performance

Performance

Gloucester City Homes (GCH) are an independent registered social housing provider. We currently own and manage:

• 4,450 rented homes
• 450 sheltered housing properties
• 300 leasehold properties
• 75 shared ownership properties
• 26 commercial units
• 62 homeless units.

We became an independent Housing Association in March 2015.

All GCH homes meet the Government’s decent homes standard. There is a 30 year financial business plan to deliver around £250 million investment in our existing and new homes.

Therefore we are highly valued and trusted by our tenants. For instance, GCH are recognised as one of the best housing providers in the country. This is through independent accreditation including:

• The Sunday Times Top 100 non-profit making organisation
• The Equalities Standard
• British Standards Institute ISO 9001 recognition for quality management processes.

Above all, our Board, Management and Tenant Panel will continue to achieve better outcomes for our customers. Similarly, improving your homes and making your communities better places to live. We are committed to providing first class housing services to all our customers in:

Abbeydale, Barton, Cathedral, Chequers, Coney Hill, Elmbridge, Holmleigh, Hucclecote, Kingsholm, Linden, Longlevens, Matson, Podsmead, Quedgeley, Robinswood, Severn, The Lampreys, The Oval, Tredworth, Tuffley, Westgate and White City.

We also offer Lifelink, a Telecare Alarms and Responder Service. We offer a personal alarm and responder service to anyone living in Gloucestershire. Visit the Lifelink website for more information.

In conclusion, our mission is building homes and communities where people can thrive.