Coronavirus Update
Please be advised that for the immediate future we will be collecting data about your health status. We have a public duty to ensure we contain/delay the spread of the Coronavirus.
From Friday 18th September 2020 it will be mandatory for certain businesses to have in place a system to collect NHS Test and Trace data, and to keep this data for 21 days. Some of Gloucester City Homes operations fall into this criteria. Along with the required Risk Assessments and changes to our working patterns, we are working hard to protect everyone while supporting our communities.
NHS Test and Trace data
It is important to understand what NHS Test and Trace data is. So the following Personal Information data will be recorded and processed.
Staff
Names of staff members attending premises or properties.
Staff Contact Details
The Dates and times of venues attended.
Customer and Visitors
The name of the customer or visitor, if there is more than one individual the ‘lead member’. Contact Information for each or the lead customer.
Date and Time of Attendance or physical (not virtual or digital) interaction.
And if the customer only interacted with one staff member a note of this should be recorded.
Further information on Gloucester City Homes’ approach to the COVID19 situation please click here.
We will store this data on our housing system and keep it for a period of six months after the UK government has declared the pandemic is over. We may also need to share this data with the government or relevant contractors, We would only do so when necessary to carry out our role as a landlord, in line with current government advice and direction.
If you are intending on exercising your right of access to your data, please can we ask that, wherever possible, you can do this by emailing us at dpo@gch.co.uk or calling in with you request.
At certain times, given that we can’t guarantee that our offices will be open, we may only be able to issue your data electronically via secure, password protected email for example. We apologise for any inconvenience that this may cause you and we are happy to work with you on a case by case basis, to provide with a tailored service.