Normal opening hours (our emergency line is open 24/7) :
Monday, Tuesday, Thursday, Friday 8:30am to 5:00pm
Wednesday 11:00am to 5:00pm
Please Note: Our office will close at 4pm on Wednesday 5th September and is closed all day on Friday 14th September
|You can chat with us online, during office hours via the pop up on the bottom right hand of the screen.|
0844 557 8321 to pay your rent
When the office is closed, calls will be transferred to our 24/7 out-of-hours service.
Please note ALL calls may be recorded for training and/or monitoring purposes.
|Gloucester City Homes
If you are visiting our main office, disabled parking is available at the rear of Railway House (accessible from Station Approach) only by prior appointment. For other visitors, parking is available in the NCP car park on Bruton Way opposite Railway House. Please DO NOT park outside our Reception on Bruton Way.
Portal Insurance Claims
If you are a third party solicitor enquiring about our insurance policy details and Portal ID:
- For Employers Liability our insurer is Zurich Municipal, policy number JHA- 22S304-0013 and the portal compensator ID C00108.
- For Public Liability our insurer is Zurich Municipal, policy number JHA-22S304-0013 and the portal compensator ID C00108.