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At GCH we aim to be an excellent landlord and a valued employer. This is demonstrated by the many awards and accreditations we have gained:

BSI ISO 9001 Logo

BSI ISO 90001 Standard

In October 2019, GCH was assessed and reviewed against the BSI ISO 9001 standard. We remain compliant demonstrating that GCH operates an effective quality management system, meeting internationally recognised standards.

Diversity Champion Award

We have been successful in retaining the Diversity Champion Award. This is a leading International Diversity Mark recognising and promoting organisational excellence and achievement in Diversity. Our overall application score was 97% (an increase for 95% in 2015), so we were highly commended for our internal and external events and initiatives.

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Positive About Disabled People

We have been recognised by the two ticks scheme which is given to employers who have agreed to take action to meet five commitments regarding the employment, retention, training and career development of disabled employees.

The Sunday Times 100

In February 2020, GCH achieved number 40 in the “The Sunday Times Best Not-for-Profit Companies to Work For 2020”.

We are also the 11th ‘Top Housing Association’ and the 38th in the ‘Best company to work for in the South West 2020’ category.


Stonewall Achievement – We share a core belief in the power of a workplace that is truly equal. We are creating inclusive and accepting environments for all of our staff.

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ASCP Member

The Association of Safety & Compliance Professionals (ASCP) is a membership organisation for safety and compliance professionals in the social housing and facilities management sectors.

The ASCP incorporates two specialist associations; the Association of Gas Safety Managers (AGSM) and the Association of Electrical Safety Managers and provides support, advice and guidance to members on gas, electrical, fire, legionella and asbestos safety.

They also includes Women in Compliance, which mentors females in the sector.

Being an ASCP Corporate Member demonstrates the importance GCH place on safety and compliance to customers, peers and the wider sector.

We are both highly valued and trusted by our tenants. We are recognised as one of the best housing providers in the country through independent accreditations. These includes:

  • The Sunday Times Top 100 non-profit making organisation
  • The Equalities Standard
  • The British Standards Institute ISO 9001:2015 recognition for quality management processes

Our Board, Management and Tenant Panel are continuing to achieve better outcomes for our customers, improving your homes and making your communities better places to live.

We are committed to providing valued housing services to all our customers.