If in doubt check your circumstances
Not everyone needs to move onto Universal Credit yet and the government continues to make changes to the system. For more information, please see www.gov.uk/universal-credit
If you are moving on to UC it can be a confusing and difficult time but you are not alone, we can help. Our friendly Tenancy Sustainment Team can help you to make and manage your claim online.
Help to Get Online
We hold free drop in sessions for anyone needing help with getting online or basic computer skills.
Drop into Matson Library on Mondays between 2.30 – 4.30pm or the City Centre Library on Thursdays between 12.00 – 2.00pm.
Key things to remember
- It is important that you make your application as soon as possible as your claim will only start from the date your application is submitted and will not be backdated
- Please notify us as your landlord when you have made a claim for UC
- You will need to make a separate claim for Council Tax Support with the council