The latest edition of GCH Connect is now available to read online. This issue highlights the many ways customers are helping shape what we do, from scrutinising services and joining customer groups to sharing feedback and getting involved in community projects. Inside the June issue you’ll find: An update on the Customer Scrutiny Group’s review […]
June Connect out now Read More »
June marks Pride month and we are sharing our support to the LGBTQ+ community, you might notice our colleagues supporting by wearing pride badges. GCH is proud to hold inclusion at its core and celebrate the diverse nature of our customers and colleagues, striving to develop an inclusive organisation, where customers and colleagues feel safe
Proudly Supporting Pride Month Read More »
Children at Kingsholm Primary School are benefitting from improved outdoor learning opportunities thanks to support from our Community Impact Grants programme. We have funded a new polytunnel for the school allotment, which is run by Project Grow CIC, a Gloucester-based community organisation using growing and food projects to support health, wellbeing and community life. The
Supporting outdoor learning at Kingsholm Primary School Read More »
We are thrilled to announce that we have been shortlisted in five categories at the ASCP26 Safety & Compliance Awards. Best Response to Awaab’s Law Award Customer Service Excellence Award Heating Contractor of the Year Gaining Access Initiative of the Year Safety and Compliance Team of the Year The awards celebrate the very best in
GCH shortlisted for five ASCP Safety & Compliance awards Read More »
Love your garden? The 2026 Garden Competition is now open! Click on the link below for more details and the chance to win gardening vouchers. Closing date Friday 3 July 2026. Click here for more details and to enter the garden competition
Enter our Garden Competition Read More »
Our Chief Executive Guy Stenson has been appointed to the National Housing Federation’s {NHF) Supported Housing and Homelessness group. The strategic group helps shape national housing policy and supports the NHF’s work to improve the operating environment for supported housing and homelessness services across the country. Its work includes influencing government policy and funding discussions,
National housing role for GCH chief executive Read More »
Loan sharks play games with people’s lives– let’s make it game over Loan sharks don’t always look like villains. Sometimes, they change character, switch tactics and reinvent themselves – just like players in an online game. But this isn’t a game. And the consequences are real. A loan shark, also known as an illegal money
Game Over for Loan Sharks Read More »
Ensuring your home’s safety begins the moment you open your door for essential safety checks. We are committed to providing safe housing for our community. We must ensure that the electrical installation and electrical equipment we own in your property are safe. These works are essential, and it is important that you allow us access
Safety Starts at Your Door: Let Me In! Read More »
Fly-tipping can cost £400. A bulky waste collection starts from £30 Four GCH customers have recently been fined hundreds of pounds for dumping rubbish, following reports and investigations. We work closely with Gloucester City Council to tackle fly-tipping and identify those responsible. Avoiding a fine is simple. There are legal, affordable ways to get rid
Action taken on fly tipping Read More »
A warm welcome to our two new Customer Experience Committee members, Melissa and Dave. Melissa and Dave both live in Matson and are keen customer advocates. Melissa is an active member of the Matson community. She helps to organise local events, manages social media, runs art classes and supports residents as a listening ear and
New Customer Experience Committee members Read More »