Take our 2-minute survey for the chance to win a £100 gift voucher We’re developing new 24/7 digital access to our services, designed to make it easier for you to access our services when and where it suits you. The app could allow you to report repairs, book appointments, manage your rent account, access important
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From 10th-17th October is National Hate Crime Awareness Week. We are supporting this week as hate has no home in Gloucester and everyone deserves to be themselves in a safe community. We want to raise awareness about hate crime and how to report hate crimes. Reporting a hate crime You can report hate
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In September we took a trip to Amazon HQ in London to attend the Tenants & Residents Innovation Day hosted by Disruptive Innovators Network (DIN). We attended the day with two GCH customers, and took part in the range of talks and workshops on offer. The day’s events covered: AI and technology, proactivity vs reactivity,
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Families in Kingsholm are a step closer to benefitting from new affordable homes after planning permission was granted for the redevelopment of Clapham Court. The decision taken at last night’s (6 October) planning committee meeting means we can move forward with replacing the ageing 1960’s tower block with 34 modern one-, two-, three- and four-bedroom
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The decisions we make today shape the homes and communities of tomorrow. Our Sustainability Report 2025/26 sets out the progress we’ve made over the past year, including improvements to the energy efficiency of our homes, investment in customer support services and our ongoing commitment to strong governance. It also looks ahead to the next steps
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The government has introduced a new regulatory standard called the Social Tenants Access to Information Requirements, better known as STAIRs. STAIRs makes it easier for you to access key information about your home, your landlord, and the services you receive. It provides more transparency for customers and helps you understand how we operate and hold
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It may not feel like it, but Autumn has arrived, so here are a five quick steps to make sure your home is ready for the colder weather: ✔️ Test your boiler: Run it now to check it works before you need it. If you notice an issue, let us know straight away: repairs@gch.co.uk ✔️ Bleed your
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We’re delighted to have been re-awarded LGBTQ+ Housing Pledge Pioneer status, marking our dedication to creating safe and welcoming environments for LGBTQ+ customers. The LGBTQ+ Household Pledge is a promise made by housing providers like GCH to treat everyone fairly, no matter who they are or who they love. It was created to help make
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We have reaffirmed our commitment to inclusion, belonging and opportunity by signing the Inclusive Gloucestershire Pledge as part of National Inclusion Week 2026. The pledge brings together organisations who are committed to creating more inclusive, welcoming, and accessible communities across Gloucestershire. Speaking on behalf of GCH, CEO Guy Stenson said: “The pledge aligns closely
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We are proud to support the 16th annual Gas Safety Week 2026, coordinated by Gas Safe Register, to raise awareness on gas safety in your home. This year’s theme is ‘Take No Chances’ that means knowing what your landlord is responsible for, understanding what you can do yourself, and acting quickly if something does not
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