News

We are proud to support the 16th annual Gas Safety Week 2026, coordinated by Gas Safe Register, to raise awareness on gas safety in your home. This year’s theme is ‘Take No Chances’ that means knowing what your landlord is responsible for, understanding what you can do yourself, and acting quickly if something does not

We’re supporting National Recycle Week 2026, an annual campaign by Recycle Now to raise awareness and share information about recycling. We are committed to helping customer reduce waste and have recently introduce a new small electricals recycling point for Westgate. We encourage everyone to recycle to the best of their ability.  Here are some quick facts about

We’re looking for two Non-Executive Directors to join our GCH Board. Our customers are at the heart of every decision we make. That’s why we’re looking for people who can bring fresh perspectives, lived experience and local insight to help shape our future. We’re particularly interested in hearing from: GCH customers or people with lived

We have helped secure a court injunction aimed at protecting residents from persistent anti-social behaviour in Gloucester. GCH has worked closely with Gloucestershire Police and Gloucester City Council over many months to gather evidence, support residents and help address serious concerns raised by customers in the Westgate area of the city. As a result, Cheltenham

We have been recognised for our commitment to customer safety and service after winning the Customer Service Excellence award at the ASCP Safety and Compliance Awards 2026. The awards celebrate organisations that demonstrate outstanding customer-focussed approaches to safety and compliance and recognise the work carried out every day to enable customers to live safely in

A serial fly-tipper who repeatedly dumped waste across Gloucester has been convicted thanks to evidence gathered by members of the public, including CCTV footage provided by GCH to Gloucester City Council. 42-year-old John Sheridan of Park Royal in London received a 30-week jail sentence suspended for 2 years after being convicted of five fly-tipping offences

The latest issue of GCH Connect is now available to read online! Inside the September Issue you will find: Our performance reports where you can see how we’re doing. Improvements we’re making to communal areas. A our special feature on pets. Information on STAIRs (Social Tenants Access to Information Requirments) New Board Member positions. Plus

We are delighted to have been shortlisted for the Believe In Gloucester Awards 2026 in the category 🏆 Best Customer Service. As an organisation with deep local roots, to be recognised amongst such impactful local organisations is a real privilege 📍 A big thank you to each and every colleague who contributes to our communities

GCH customers in Westgate flats can now recycle small electrical items more easily, thanks to a new recycling point. The new facility is the first of its kind to be introduced in Gloucester flats and has been developed following extensive discussions between GCH and the council. It will help customers dispose of small electrical waste

We’re making improvements to MyGCH to enhance our payment services. As part of this work, customers will not be able to make card payments through MyGCH from 5:00pm on Monday 10 August until 9:00am on Friday 14 August. During this period, we will be transferring our online payment service from Allpay to PayPoint. During this