We are proud to support the 16th annual Gas Safety Week 2026, coordinated by Gas Safe Register, to raise awareness on gas safety in your home.
This year’s theme is ‘Take No Chances’ that means knowing what your landlord is responsible for, understanding what you can do yourself, and acting quickly if something does not feel right. As a tenant it is important to remember these keys steps to stay safe:
- Ask for your current landlord gas safety record: Your landlord must keep gas pipework, flues and any gas appliances they provide in good condition. We must also arrange a gas safety check every year and give you a record of the check within 28 days. If you have not received one, ask for a copy.
- Arrange checks for any gas appliances you own: If you own a gas appliance it is your responsibility to have it checked. To help keep it working safely, arrange for it to be safety checked once a year and serviced regularly by a Gas Safe registered engineer.
- Check that the engineer is Gas Safe registered: Anyone who works on gas appliances, pipework or flues must be Gas Safe registered and qualified for the type of work being carried out. You can check this by asking to see the engineer’s Gas Safe ID card, visiting the Gas Safe Register website or calling 0800 408 5500.
- Know the signs of carbon monoxide and test your alarms: Carbon monoxide, also known as CO, is highly poisonous and can be deadly. It has no smell, taste or colour, so an audible CO alarm is an important way to help keep your household safe.
We must fit a carbon monoxide alarm in every habitable room of a rental property containing gas appliances, excluding appliances used only for cooking. Test these alarms regularly, and report any issues to us.
It is also useful to recognise the main symptoms of CO poisoning: headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness. If you suspect carbon monoxide is present, get fresh air immediately, call the gas emergency number on 0800 111 999, and seek medical attention if you feel unwell. The Gas Safety Week carbon monoxide factsheet has more information.
- Act quickly if something does not seem right: Take no chances if you notice anything unusual. Warning signs can include lazy yellow or orange flames instead of crisp blue ones, black marks on or around the appliance, a pilot light that keeps going out, too much condensation in a room, or error messages on the appliance’s control panel.
If you spot any of these signs, stop using the appliance and contact your landlord, or if you own the appliance, arrange for it to be checked by a Gas Safe registered engineer.
- Keep vents and flues clear: Vents and flues help gas appliances work safely. Keep them clear and avoid covering or blocking them, as this could stop appliances from ventilating properly.