News

Fly-tipping can cost £400. A bulky waste collection starts from £30 Four GCH customers have recently been fined hundreds of pounds for dumping rubbish, following reports and investigations. We work closely with Gloucester City Council to tackle fly-tipping and identify those responsible. Avoiding a fine is simple. There are legal, affordable ways to get rid

A warm welcome to our two new Customer Experience Committee members, Melissa and Dave. Melissa and Dave both live in Matson and are keen customer advocates. Melissa is an active member of the Matson community. She helps to organise local events, manages social media, runs art classes and supports residents as a listening ear and

This month 13 new colleagues have joined GCH as we take our cleaning service in-house. This change will give us more control and help us respond more quickly when things aren’t as they should be. Instead of passing issues to a contractor, we’ll be able to deal with them directly. Three customers have been involved

We’re taking part in a national research project with HACT (Housing Association Charitable Trust), Shelter, and IKEA. This vital research aims to shed light on the need for social housing by showing the impact of moving into a social home from the perspective of tenants. Already, the findings of the interim report highlight the benefits

We have completed 13 brand-new, energy-efficient homes in the village of Longford, just two miles from Gloucester city centre with the final 4 homes due to complete in the coming months. The development, in partnership with Cape Homes and Tewkesbury Borough Council, was supported by funding from Homes England’s Affordable Housing Programme. It includes a

A new defibrillator has been installed at Badger Vale Independent Living Scheme, thanks to the determination of residents and support from us. After a difficult period, where several members of the community experienced the sudden loss of friends and neighbours, customers at Badger Vale raised the idea of improving safety on site. We worked closely

The government has announced today that Matson & Robinswood will benefit from long-term investment through the expansion of its Pride in Place programme. As one of 40 new communities selected, the funding of £20 million over the next 10 years will be a significant opportunity for local people to shape how investment is used in

We are proud to be part of the South West Managed Reciprocal Scheme (SWMR) – the first managed reciprocal housing scheme of its kind in the region. The scheme creates a safe and structured way for people experiencing domestic abuse to move to another area in the South West without losing their social housing tenancy.