There’s a new Service Charges page on our website to help customers better understand what service charges are, how they’re calculated and what they pay for. Whether you’re a tenant, leaseholder or shared owner, the new page brings together clear information and helpful links all in one place. It includes: A breakdown of the […]
Understanding your service charges Read More »
GCH will improve the energy efficiency of 299 more homes, adding to the 170 homes improved between 2022 and 2024. The programme, worth £5 million, has been boosted by government grants worth £2.2 million. It will enable GCH to deliver warmer, healthier and energy efficient homes. This will help to tackle fuel poverty, improve customers’
£5 million to improve energy-efficiency of GCH homes Read More »
☎️ Our Household Survey taking place this week. We want to make sure our services work for customers and meet their needs. To help us do this, we have asked our trusted contractor, Acuity, to contact customers and update household details. 📞 They will usually call from 01452 682013 and will say they are calling
Acuity Household survey Read More »
We’re celebrating our 10th anniversary as an independent housing association this month, with the launch of our new 5-year strategy. It’s all about creating places where you matter, where it’s good to be home and where inspired colleagues make a difference. Read more about our new strategy, as well as a look back at the
March issue of GCH Connect out now Read More »
Marking our 10th anniversary, we have launched our new five-year strategy: GCH at the heart of the community. The strategy sets out our vision to enhance housing, strengthen communities, and empower customers across the city. Strategy 2030: GCH at the heart of the community With approximately 9% of Gloucester’s population living in a GCH home,
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Today we planted two fruit trees to mark our 10th year as an Independent Housing Association. Recognising this significant milestone, earlier today current GCH colleagues alongside former Chief Executive, Ashley Green and previous Chairs Asif Bhatti and Tim Dare, planted commemorative fruit trees at our newest scheme, Hewmar House. It’s been quite a journey! The
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Monday 7 April 10am to 2pm Railway House, Bruton Way GL1 1DG Do you receive Universal Credit (UC) or Housing Benefit (HB)? If you do, you’ll need to let the Department for Work and Pensions (DWP) know that your rent has increased, or you might end up paying the incorrect rent or have your UC
Drop in session for benefit support and advice Read More »
We have been recognised for our commitment to building safety and fire awareness, by being shortlisted in three categories at the 2025 ASCP Conference Awards: Building Safety Initiative of the Year Collaboration & Leadership Safety & Compliance Initiative of the Year This recognition follows a successful partnership between GCH and Gloucestershire Fire and Rescue Service
GCH shortlisted for ASCP Safety Awards Read More »
Preparing For The Rent Increase We have written to all customers to advise of a rent increase that is taking place from 7th April 2025 and what this means for you. It’s important that you plan for the change, so here is some helpful information about making preparations. Rent Increase Frequently Asked Questions How
Preparing For The Rent Increase Read More »
We have taken the decision to pause our consultation with freeholders (Home owners) of former GCH homes in order to undertake further work. We will consult directly with those home owners who are beneficiaries of services provided by GCH later in the year, sharing an accurate estimate of what the individual charge would be linked
Pause on Freeholders Estate Services Consultation Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.