How are rent and service charges set?

Your rent service charges are set by a Government formula. Ensuring that the rents for similar homes in similar areas of the country are the same. This is regardless of whether the landlord is a Council or Housing Association.

We will tell you about any changes in your rent or service charges in late February or March each year. This gives you at least 4 weeks’ notice of any change.

For more information contact The Ministry of Housing, Communities and Local Government’s (formerly the Department for Communities and Local Government) on 0303 444 0000 or visit