How are rent and service charges set?

Your rent service charges are set by a Government formula. Ensuring that the rents for similar homes in similar areas of the country are the same. This is regardless of whether the landlord is a Council or Housing Association.

We will tell you about any changes in your rent or service charges in late February or March each year. This gives you at least 4 weeks’ notice of any change.

For more information contact The Ministry of Housing, Communities and Local Government’s (formerly the Department for Communities and Local Government) on 0303 444 0000 or visit www.communities.gov.uk