Although customers rent their home from us, the contents of your home and garden are your responsibility. Contents insurance is designed to help protect your possessions and personal belongings. It’s a good idea to consider what a home contents insurance policy would cover you for, in order to help you make an informed decision on […]
Home and Garden Insurance Read More »
With the first grass cutting of the season now happening across our green areas, here is when you can expect to see our grounds maintenance team working on specific jobs: Grass cut every 3-4 weeks during March – October Hedges cut between September – November and again February – March, avoiding bird-nesting season. Beds and
Grounds maintenance schedules Read More »
March 2024 marks the completion of our five-year development strategy and the launch of our New Homes Delivery Strategy As 45 households moved into their brand-new GCH home in March 2024, we can mark the completion of our five-year development strategy. Between 2019-2024, GCH has delivered 446 new homes in and around Gloucester. 25 one-
45 new GCH homes delivered in March Read More »
JLL surveys We’ve arranged for some external property surveys to be completed by Jones Lang LaSalle (JLL) across various locations in the community. These surveys are essential to ensure the accuracy of our property information for our building insurance policy. From Monday 8 April to Friday 26 April, you may see JLL’s surveyors in your
External property surveys Read More »
If you receive Universal Credit, (UC) or Housing Benefit (HB) you’ll need to let the Department for Work and Pensions (DWP) know that your rent has increased, or you might end up paying the incorrect rent or have your UC or HB stopped altogether. If you receive Housing Benefit, you need to tell them about
Updating your rent on your Universal Credit account Read More »
We are pleased to have retained our G1 grading for governance and V2 grading for financial viability following an In-Depth Assessment (IDA) by the Regulator of Social Housing. An IDA considers how well an organisation is governed as well as its financial viability. Our G1 status has been retained, confirming that we have the
Regulator of Social Housing rating retained Read More »
GCH is a Finalist in the Customer Service Excellence category for an ASCP Safety & Compliance Award. The ASCP Safety & Compliance Awards recognise the achievements of inspirational individuals and organisations working within social housing and facilities management sectors. The Customer Service Excellence Award is open to anyone working in the sector, or manufacturers supplying
GCH make finals of ASCP Awards Read More »
The new one- and two-bedroom flats are part of the Forum development: the biggest urban regeneration scheme in the city in the last 15 years. Gloucester City Homes is handing over the keys to 25 new homes at Northgate Mansions. The new development has been delivered in partnership with Gloucester City Council as part of
GCH delivers 25 new homes for social rent in King’s Quarter, Gloucester Read More »
With investment from Homes England. GCH is developing plans to bring back into use a vacant building in the London Road area of Gloucester, creating homes and opportunities for young people who find themselves without a place to call home. This much-needed new scheme will offer a supportive and empowering space for young people, where
Creating opportunity for young homeless people Read More »
Our Customer Scrutiny Group has launched a survey for GCH customers to have their say on the communal areas where they live. The survey should take less than 5 minutes to complete, but will help the group look closely at how services are run and make recommendations for change. The Customer Scrutiny Group is a group of
Have your say on communal spaces Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.