News

Since the Right to Buy discount changes took effect on 21 November, we’ve received a high number of applications. We are processing them as quickly as possible and will respond within 4 to 8 weeks, following government guidelines. If you are thinking of applying for your Right to Buy, you should get independent legal and […]

Our Tenancy Sustainment team – helping you claim pension credit We teamed up with Gloucester City Council to write to 95 GCH customers currently on Housing Benefit asking them to contact our Tenancy Sustainment team for advice and support around claiming Pension Credit.  Following the recent changes to the Winter Fuel Allowance eligibility, we’ve worked

16 Days of Action commences on Monday 25 November – International Day for the Elimination of Violence Against Women and runs until Tuesday 10 December – Human Rights Day. We are supporting Gloucestershire 16 Days of Action in partnership with the Domestic Abuse Local Partnership Board and nationally with the Chartered Institute of Housing’s ‘Make

Our phone lines are very busy this morning responding to customers after the heavy rain and flooding in some areas of the city. Here’s where you can find advice and support: Flooding | Gloucester City Council If you’ve been flooded, contact your insurance company and follow their advice. If you aren’t insured, the National Flood

We are assisting Gloucestershire Fire and Rescue Service with some training exercises at Clapham Court on the following days, starting at around 5.30pm Monday 11 November Tuesday 13 November Wednesday 20 November The fire service will be staging a series of evacuations with the help of GCH customers and colleagues. Huge thanks to our customers

In partnership with others across the UK we are promoting the domestic abuse services we provide to male victims on Thursday 7 November to encourage more men to get in contact – and to encourage others to encourage them too. This is part of Supporting Male Victims of Domestic Abuse Day 2024, which is a

If you want to enjoy yourself this Bonfire Night, the advice from Gloucestershire Fire and Rescue Service is to attend one of the many organised events in the county. But if you do want to host your own, they’ve prepared some tips to make sure you stay safe:  Make sure your fireworks are CE marked

As we enjoy the spooky fun, let’s look out for each other in the community. Gloucestershire Fire and Rescue Service have issued some important safety advice: Costumes should have a UKCA or CE mark, which shows that it complies with safety standards. When shopping online, it’s advisable to buy from legitimate UK sources to make sure

Have your say on risks faced by communities in Gloucestershire. Gloucestershire Fire and Rescue Service (GFRS) is asking for views on the risks it faces in the county. GFRS regularly assesses its own data and risks to the community and wants to hear the views of residents too. Feedback from the public will be combined