As the nights draw in, we want to help our customers get ready for winter when we can expect to see a spike in reports of damp and mould in homes. There are things we can jointly do to help tackle this problem. There are three main steps to take to prevent condensation from developing […]
Condensation, damp and mould Read More »
Gas Safety Week 2024 is here! This year the theme is Every Check Counts. From booking your annual safety check to checking your CO alarm is working, every check can help keep you safe. Find out more at GasSafetyWeek.co.uk #GSW24 #GasSafetyWeek #EveryCheckCounts “Gas Safety Week is a great opportunity to highlight some of the unfortunate
Gas Safety Week 2024 Read More »
Our Chief Executive Guy Stenson comments: “At our Board and Executive Leadership Team meeting on Wednesday evening, we discussed some of the top line messages from the final report of the Grenfell Inquiry published earlier that day. We reflected on the 72 lives needlessly lost in the disaster, and our own proactive approach to prioritising
Response to Final Report of the Grenfell Inquiry Read More »
This month we’ve started sending out a questionnaire to all customers asking about you and your household. Here’s why: It’s important we understand the needs of all our customers, including anyone who lives in your household. Having the right information can help us tailor our services and make any reasonable adjustments you may require. Some of the
Dawn Barnes, GCH customer, Board Member and Chair of the Customer Experience Committee has written the introduction to the report. She says: “At the heart of this report is our new Customer Commitment – a pledge developed with your input to put customers at the centre of everything we do. It focuses on listening, acting
Customer Annual Report out now Read More »
Thursday 22 August 1-4pm Scott Avenue Open Space, Podsmead Would you like to see your local area improved for wildlife and people? Gloucestershire Wildlife Trust is working with customers and residents to improve the green space in Podsmead. They want to hear how you’d like to see the green spaces on Shakespeare Avenue and Keats Avenue
Planting in Podsmead Read More »
Having spent a day with our Estates Services team, CEO Guy Stenson shares his thoughts: Guy Stenson Living in social housing means sharing spaces, and while community living has its benefits, it also comes with its challenges—especially when it comes to keeping our communal areas clean. One of the biggest concerns we’ve heard from customers
Tackling Rubbish Together Read More »
The winners are announced of our 2024 Garden Competition. They are: Melanie Twyning – Best Garden (house) Ryan Haile – Best Garden (flat) Alan McMullan – Best Kerb Appeal Robin and Tina Ballard – Public Vote Highly Commended were: Leanne Poole Carol and Tony Payne Royston Thomas Tracy Kinsey Julie Glover-Hook The judges said: “We
Winners of 2024 Garden Competition Read More »
Today we hand over the keys to 25 new homes on Denmark Road, Gloucester. We have transformed the former NHS mental health clinic into 25 new apartments for social rent. The original Victorian red-brick building has been converted into nine flats while alongside it, a sympathetically-designed new block of 16 flats has been built.
Accessible homes replace former NHS clinic Read More »
Total Mobile launches this week This week we rolled out our brand-new repairs system – Total Mobile. This upgrade is all about giving you a more streamlined and user-friendly experience when reporting a repair. What does this mean for you? Reporting a repair – Continue to report repairs as you do now – through your MyGCH
Launch of our new repairs system Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.