A recharge is when we charge tenants for costs we incur when the work is due to their action or behaviour. For example, we may have to carry out repairs to property because the resident has neglected or caused damage to their home.
All work prices are based on the National Housing Federation’s Schedule of Rates and are fixed costs. Please bear in mind that we also charge for our time plus VAT and a 15% admin fee.
Please be aware that if we are if we are called out and the work is no longer required we will still have to charge you for our call out time.
Example costs for a recharge for a lock change are: Our time, VAT and a 15% admin fee plus £65 – £100 for the lock change (depending on the type of lock required). If you do lose your keys you could consider calling a reputable locksmith to change the locks, you do not have to use our service.