What are recharge costs?

A recharge is when we charge tenants for costs we incur when the work is due to their actions or behaviour. For example, we may have to carry out repairs to the property because the resident has neglected or caused damage to their home.

All work prices are based on the National Housing Federation’s Schedule of Rates and are fixed costs. Please bear in mind that we also charge for our time plus VAT and a 15% admin fee.

Please be aware that if we are called out and the work is no longer required we will still have to charge you for our call-out time.