Preparing For The Rent Increase We have written to all customers to advise of a rent increase that is taking place from 1st April 2024 and what this means for you. It’s important that you plan for the change, so here is some helpful information about making preparations. Rent Increase Frequently Asked Questions How […]
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Welcoming Two New Board Members Gloucester City Homes is excited to appoint two new Board Members. Milla Mazilu and Alan Inman-Ward join the Board to bring expertise in customer experience, data analytics and project management. Milla and Alan were appointed on 1 January 2024 following a competitive and extensive recruitment process. Board Member, Milla Mazilu
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You may be entitled to up to 3 Cost of Living Payments of £301, £300 and £299 if you get any of the following benefits or tax credits on certain dates: income-based Jobseeker’s Allowance (JSA) income-related Employment and Support Allowance (ESA) Income Support Pension Credit Universal Credit Child Tax Credit Working Tax Credit When
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Gloucester City Homes will invest £3.9 million to improve the energy efficiency of around 130 homes in Gloucester, with the help of a government grant worth £1.5 million. GCH was part of a consortium bid to the Department for Energy Security and Net Zero Social Housing Decarbonisation Fund, led by Stroud District Council and including
GCH invests £3.9 million in homes to cut carbon emissions Read More »
From 1st April, GCH will bring its grounds maintenance contract in-house. Up until now, the contract has been outsourced. So why is this good news for tenants? Estates Manager Joe O’Riordan says: “No-one knows and loves our communities like GCH. Because our new grounds maintenance contractors will join our existing PropertyCare team, we can
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New committees reporting directly to the Board of Gloucester City Homes (GCH) will ensure the customer voice is strengthened. Following a recent recruitment campaign, four new committee members have joined the newly formed Customer Experience and Homes & Communities Committees. They join two GCH customers who already sit on the Board, made of up 12
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New rules which require everyone to have photo identification in order to vote in person might have an impact on some of our customers. There will be a wide range of photographic identification which will be acceptable, including: Various concessionary travel passes PASS cards Ministry of Defence identity cards Photocard parking permits issued as part of
Photo ID for voters Read More »
The Government will move people currently claiming legacy benefits such as housing benefit onto Universal Credit by 2024. Our Tenancy Sustainment team has put together a guide to Universal Credit Managed Migration and what it means for you. Find out more here
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From 1st March 2023, our new repairs standards will be clearer for you and enable us to respond more flexibly to your needs. The Government is bringing in new tenant satisfaction measures from April and our new service standards mean that we can report more closely against national benchmarks. We are aiming for the
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Today sees the launch of Citadel House in Stroud, providing a safe space for homeless people, where dogs are welcome too. Faced with the stark choice of giving up a beloved pet to qualify for accommodation, many will opt to take their chances on the streets rather than say goodbye to their canine companion.
Citadel House offers hope to homeless people and their dogs Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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