Cold weather can put extra strain on your home’s plumbing and heating, leading to leaks, frozen pipes, and other common problems.
We’ve added a new section in our FAQs: DIY tips for looking after your home.
The latest video guide shows you how to isolate a leaking tap or appliance safely using an isolation valve — a simple step that can help prevent water damage while you wait for a repair.
This new video joins five other helpful guides in the section:
Each video gives clear, step‑by‑step instructions for common home issues, helping you take care of your property with confidence.