From 1st April, GCH will bring its grounds maintenance contract in-house. Up until now, the contract has been outsourced. So why is this good news for tenants? Estates Manager Joe O’Riordan says: “No-one knows and loves our communities like GCH. Because our new grounds maintenance contractors will join our existing PropertyCare team, we can […]
GCH takes grounds maintenance in-house Read More »
New committees reporting directly to the Board of Gloucester City Homes (GCH) will ensure the customer voice is strengthened. Following a recent recruitment campaign, four new committee members have joined the newly formed Customer Experience and Homes & Communities Committees. They join two GCH customers who already sit on the Board, made of up 12
New GCH committees will strengthen the customer voice Read More »
New rules which require everyone to have photo identification in order to vote in person might have an impact on some of our customers. There will be a wide range of photographic identification which will be acceptable, including: Various concessionary travel passes PASS cards Ministry of Defence identity cards Photocard parking permits issued as part of
Photo ID for voters Read More »
The Government will move people currently claiming legacy benefits such as housing benefit onto Universal Credit by 2024. Our Tenancy Sustainment team has put together a guide to Universal Credit Managed Migration and what it means for you. Find out more here
Universal Credit Managed Migration Read More »
From 1st March 2023, our new repairs standards will be clearer for you and enable us to respond more flexibly to your needs. The Government is bringing in new tenant satisfaction measures from April and our new service standards mean that we can report more closely against national benchmarks. We are aiming for the
Introducing our new Propertycare Service Standards Read More »
Today sees the launch of Citadel House in Stroud, providing a safe space for homeless people, where dogs are welcome too. Faced with the stark choice of giving up a beloved pet to qualify for accommodation, many will opt to take their chances on the streets rather than say goodbye to their canine companion.
Citadel House offers hope to homeless people and their dogs Read More »
Welcoming Two New Board Members Gloucester City Homes (GCH) is excited to appoint two new Board Members: Jesse Fajemisin and Dominique Sayce join the Board to bring expertise in customer experience and human resources. Jesse and Dominique were appointed on 8th February 2023 following a competitive and extensive recruitment process, which included a customer
GCH Welcomes 2 New Board Members Read More »
The Gloucester City Plan, the blueprint for shaping how the city will develop, has been published by Gloucester City Council. The plan runs until 2031 and sets out where land will be used for business development to promote economic growth, and where the city will provide for new homes for communities. As well as aiming
Blueprint for shaping the city published by Gloucester City Council Read More »
Some working people on income-related benefit will see a change to how they are assessed for Universal credit. From the end of February, an increase to the Administrative Earnings Threshold (AET) will mean more Universal Credit claimants will be moved from the ‘Light Touch’ group to the ‘Intensive Work Search’ group. The Administrative Earnings Threshold
Change to Universal Credit threshold for low-income workers Read More »
January joy for families in Hempsted January sees a fresh start for four families moving into brand-new homes in Hempsted. Tears and smiles of joy were seen as the families were handed the keys for their long-awaited homes. “This is why I love my job,” said GCH’s Lettings Agent Lisa Brooks. “It is so rewarding,
January joy for families in Hempsted Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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