Your Neighbourhood Patch Team
Your Neighbourhood Patch Team provides a wide range of valued housing-related services and support:
- Neighbourhood Manager: Responsible for key housing issues related to your homes and neighbourhoods including: Anti-social behaviour (ASB), mutual exchanges, tenancy breaches and neighbourhood inspections.
- Income Account Manager: Supporting Tenants to pay their rent on time as well as identifying and supporting those who might need assistance.
- Enhanced Support Coach: Working with community partners, identifying and supporting tenants who require additional help to access services; ensuring they can manage their home and tenancy.
- Community Safety and Enforcement Manager: Working with tenants and residents to address serious anti-social behaviour, managing safeguarding cases, supporting victims of domestic abuse and tenancy breaches.
- Tenancy Sustainment Advisor: Working across all Neighbourhood Patch Teams providing support and advice to tenants on managing and making the most of their income and ensuring they are accessing welfare benefits where appropriate.
- Independent Living Co-ordinator: Working in our Independent Living Schemes to assist customers to remain independent in their home
- Community Engagement & Investment Lead: Working with community partners. Supporting customers to get involved in how GCH services are run.
Please see details for your Neighbourhood Patch Teams below.
The team can be contacted during our opening hours on 01452 424344 or email customer.experience@gch.co.uk
Kingsholm, Barton, Hartpury, Highnam, Maisemore, Tewkesbury, Innsworth, Charter Court Independent Living Scheme
Simone
Curran
Neighbourhood
Manager
Elaine
Meyer
Enhanced Support
Coach
Claire Long
Community Safety & Enforcement Manager
Westgate, Barnwood, Hucclecote, Cheltenham, Bentham
Chloe
Etheridge
Neighbourhood
Manager
Elaine
Meyer
Enhanced Support
Coach
Claire Long
Community Safety & Enforcement Manager
Podsmead, Hempsted, The Oval, Badger Vale Independent Living Scheme and Halford House Independent Living Scheme
Laura Mann
(Part time)
Neighbourhood Manager
Rachel Mapstone (Part time)
Neighbourhood Manager
Elaine
Meyer
Enhanced Support
Coach
Claire Long
Community Safety & Enforcement Manager
Elmbridge, Tuffley, Millin, Holmleigh, Severn and Oliver Close Independent Living Scheme
Jo Dey
Neighbourhood Manager
Elaine Meyer
Enhanced Support
Coach
Claire Long
Community Safety & Enforcement Manager
Matson East, White City, Beaufort/Reservoir, Brockworth, Dickens Close Independent Living Scheme
Lisa Brooks
Neighbourhood Manager
Nicholine
Wirsiy
Enhanced Support
Coach
Lydia
Jarvis
Community Safety & Enforcement Manager
Cathedral City, Matson Central, Abbeydale, Coney Hill and Nightingale House Independent Living Scheme
Katie
Bird
Neighbourhood Manager
Nicholine
Wirsiy
Enhanced Support
Coach
Lydia
Jarvis
Community Safety & Enforcement Manager
Matson North, Robinswood, The Lampreys, Quedgeley, Hardwicke, Stroud and Whitminster
Shereen Martin
Neighbourhood Manager
Nicholine
Wirsiy
Enhanced Support
Coach
Lydia
Jarvis
Community Safety & Enforcement Manager
Matson South, Tredworth, Chequers
Jade
White
Neighbourhood
Manager
Nicholine
Wirsiy
Enhanced Support
Coach
Lydia
Jarvis
Community Safety & Enforcement Manager
Income Officers
Angela
Singh
Income Account
Manager
Coney Hill, Holmleigh, Severn, Tuffley, Maisemore, Highnam
Damion
Beard
Income Account
Manager
Abbeydale, Cathedral City, Hucclecote, Matson Central, Matson South, Cheltenham, Barnwood, Bentham
Mark
Phillips
Income Account
Manager
Elmbridge, Longlevens, Westgate, White City, Brockworth
Nattesha Foster (Part Time)
Income Account
Manager
Chequers and Kingsholm
V
Kent
Income Account
Manager
Matson East, Matson North, Robinswood, Beaufort / Reservoir Road, Hempsted
Melissa
Jones
Income Account
Manager
Badger Vale, Podsmead, The Lampreys, The Oval / Linden, Stroud, Quedgeley, Hardwicke, Twyning / Tewkesbury
Rachel Reeve (Part Time)
Income Account
Manager
Barton, Tredworth and Whitminster