Tenancy Sustainment Team

We have a team of friendly Tenancy Sustainment Advisors who can help you to address any financial problems that you may be experiencing.

We can help you with:

  • Universal Credit advice and support making a claim or amendments to your claim.
  • Completing benefit applications, or liaising with other agencies such as the Department of Work and Pensions and the Local Authority.
  • Advice about other benefits that may be available to you.
  • Rent account queries and setting up Direct Debits.
  • Setting up a household budget.
  • Prioritising your payments.
  • Providing advice for EU Settlement Scheme applications.
  • Signposting you to more specialist financial services if necessary

We can also help tenants with training and employment support as well as bursaries, please click here for information.

Get in touch...

To speak to one of our friendly Tenancy Sustainment Advisors you can reach us by telephone between Monday, Tuesday, Thursday and Friday between 10.00am and 4:00pm and Wednesdays between 11:00am and 4:00pm.
GCH Tenancy Sustainment Team
GCH Tenancy Sustainment Team

Online Budget Calculator

Try our FREE online budget calculator to clean up your finances. If you click 'send to advisor' your report can be looked at by our Tenancy Sustainment Advisors who can help see how you could be better off.

Feeling the squeeze?

Get help from our Cost of Living Heroes now!

Agencies who can help

We work with a number of agencies and charities who can help and we can refer you to them. Some of our partners include:

If you are struggling to buy food and everyday items you can visit Gloucester Foodbank

The local Citizen’s Advice Bureau can be contacted directly on 0808 189 6280 or email info@gloscab.org.uk.

You can also contact The National Debt Line who offer free, confidential, independent advice on 0808 808 4000 or visit www.nationaldebtline.co.uk