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Get Involved

There are lots of ways to get involved in your community and with us. We would love to speak to you about what might suit you best.

If you would like more information or to speak with Mandi Holt, Community Investment & Engagement Lead, about the opportunities just complete the form below and we will get in touch. Read our Tenant Engagement Strategy here

Pupils from Robinswood School making a wicker sheep
GCH staff and residents at the Westgate Community Event
Dancing at Independent Living Coffee Morning
get Involved

Gloucester City Homes is managed by a Board of Directors who are responsible for setting the strategies of the organisation and overseeing the running of the company. There are two tenants on the Board, who alongside, Council nominees and independent members, bring a wide range of skills and experience to the organisation, ensuring that GCH delivers its strategic objectives and places tenants at the heart of the organisation.

Vacancies will be advertised on our website and social media but please get in touch if this is something you are interested in finding out more about.

Tenant Panel provides strong links between GCH Board, staff and tenants. The group meet monthly and co-ordinates Challenge and Change reviews, reviews complaints and challenges performance as well as developing and improving policies and services for the benefit of all tenants.

Sometimes referred to as Scrutiny reviews, Challenge and Change reviews are focused, time bound, working groups. They come together as and when required and are made up of 2 or 3 members of the Tenant Panel and individual tenants and residents who have expressed an interest or ‘passion’ in a particular service area or issue. We encourage a wide range of tenants to get involved.

If there is a subject you are particularly interested in please get in touch.

For more information and to see what Tenant Panel have been working on click here on this link.

Sometimes referred to as Scrutiny reviews, Challenge and Change reviews are focused, time bound, working groups. They come together as and when required and are made up of 2 or 3 members of the Tenant Panel and individual tenants and residents who have expressed an interest or ‘passion’ in a particular service area or issue. We encourage a wide range of tenants to get involved.

If there is a subject you are particularly interested in please get in touch.

We have a long history of supporting Tenant and Resident groups which meet to discuss local issues and identify ways to improve their local community. Dedicated and hard-working tenant and resident volunteers run the groups, which are open to everyone living in the area. Whatever your local group focuses on, it is a fantastic way for tenants to have a collective voice, arrange social events and build a great community spirit. There are currently tenants and residents groups in Matson & Robinswood, Tredworth, White City and Westgate.

We provide access to funding and support to set up and help sustain such groups so please get in touch if you would like to set up a new group or find out more about what is available in your area.

Our Neighbourhood Managers and patch teams keep an eye open for issues arising on each patch but would welcome input from residents.

Please complete our Form – Report an Issue in Your Community to alert the team to an issue in your Neighbourhood.

Come and chat to the team at our summer events and let us know where you think there may be problems that we can help with. Look out for the new GCH App coming soon!

Download the The GCH App to access your rent account or order a repair online.

Take part in our surveys to let us have your views in a quick and easy way and find out what is going on in your neighbourhood.

It is available on Android now and will be available for Apple soon. Just search for Gloucester City Homes.

From time to time we need help from our customers on a particular issue or project.

This could be helping to appoint a new contractor to carry out some work in your homes, check that we have used plain English on a document or take part in a Challenge & Change exercise or Focus Group about a specific issue.

If you have a small amount of time to spare but would like to help us improve your Housing Services please complete the form below.

We are a community focused organisation and we use opportunities to engage with tenants and residents directly in their own neighbourhoods at least once a year. We host our own events and also support community organised events. These provide an opportunity for us to talk to our tenants about their priorities, issues that they want us to address and future aspirations. Feedback from these events is fed into the Neighbourhood Priorities and Community Investment Plans for each area.

We support a number of different events and you can see all events please click on this link.

The Junior Warden Scheme is aimed at encouraging children in the last year of Primary school. Getting them more involved in their community and take pride in the environment in which they live. They are encouraged to show respect for themselves, their community and their environment. By being part of the scheme they become community ambassadors. Encouraging friends and families to take care of the community they live in. Currently the program lasts ten weeks and is run across 6 schools.

Please note that Junior Wardens is currently suspended due to the Covid-19 Pandemic.

Shine Employment & Training Support is a GCH service for tenants and residents. Where they can get help and support to identify and work towards their employment and career goals. GCH is committed to supporting tenants to achieve their potential and take advantage of employment opportunities. Find out more information by clicking on this link.

Each year we ring-fence a sum of money to support specific projects and events linked to supporting our tenants. The fund is aimed at supporting the work of

  • Tenant and Resident groups,
  • Local charities
  • Voluntary and community groups
  • Organisations who operate in our areas to develop projects and activities that deliver outcomes to benefit GCH tenants and the communities where they live.

Our priorities for investing in the community are;

  • Developing Financial Inclusion
  • Providing opportunities to access employment and develop relevant skills
  • Supporting access to training and apprenticeships
  • Promoting health and well-being
  • Encouraging and supporting digital inclusion.

Since 2016 we have invested over £150K in our tenants communities through this approach. You can apply for funding by clicking this link.

We are always looking for new ways to work with tenants and our communities. So to get involved, get in touch with your ideas or suggestions.