Neighbourhood Plan Local Offers

We began a new conversation in 2018 with our tenants and residents to agree priorities and investment plans for their homes and communities over the next 5 years.

We met with a wide range of tenants and residents at community events, drop ins and focus groups, and combined the feedback with information from surveys and complaints. This helped us to develop a strong understanding of customer experience of our services and properties, the areas we are doing well in and the areas in which we need to improve.

During the Spring and Summer of 2019, we went back to our communities with draft plans that were created using all the feedback we had received so far to check you felt we had listened and understood what was important to you and that feedback was reflected. This also provided an opportunity to have a conversation about the best use of GCH resources to deliver priorities in a way that represents value for money.

The Neighbourhood Plans, which include your Local Offers, have now been approved by our Tenant Panel and were officially launched at our Tenant Conference in October 2019 and represent a joint approach between GCH and our tenants to continue to improve and deliver valued services which meet community needs.

An update has been included in our 2019-2020 Annual Report.

You can read the Neighbourhood Plans by clicking on the images below…

How to hear a pdf using Adobe Acrobat Reader

Use Adobe Reader TEXT TO SPEECH

Open the PDF file in Adobe Reader DC.
Go to the page you want read.
From the View menu select READ OUT LOUD. Click ACTIVATE READ OUT LOUD.
From the View menu select READ OUT LOUD. Click READ THIS PAGE ONLY (SHIFT + CTRL+ C is used to Pause/Resume).

How to hear a pdf on an iPhone

To use iPhone voice reader that comes with the device by default, take the following steps:

Launch the “Settings” app displayed on your home screen.
Tap (or select) the “General” tab.
Scroll down and open the “Accessibility” tab.
Tap the “Speak Screen” feature.
To put it on, tap the “toggle switch.” Also, you can adjust the speed of speech.
Once the “Speak Selection” is enabled, simply open the document you wish to hear and swipe down from the top of the screen with two fingers and you should hear the content.