2 smiling ladies holding up workbooks

GCH First to Roll Out Housing Professional Passport Training 

We are pleased to be the first housing provider to offer its housing colleagues with the opportunity to complete a formal ‘Housing Professional Passport’ qualification.

14 GCH colleagues are currently studying the sixmonth long course, developed by Kingdom Academy and designed in response to the Social Housing White Paper’s professionalisation review and the forthcoming introduction of a regulatory standard on competence and conduct. The Passport qualification has been recognised by the Chartered Institute of Housing. 

 The programme focuses on embedding professional skills and behaviours, covering topics including equality, diversity and inclusion, making a difference, ethics and reflective practice.  

“The Housing Passport offers a great opportunity for me to reflect on my professional behaviours and also develop my understanding of ever-changing areas such as equality and diversity. The programme is very beneficial with the sector being in the spotlight and would benefit everyone working within housing”

“The content of the course and topics are excellent, they offer a strong reminder of the principles and behaviours we all need to demonstrate in the housing sector”

The programme has been developed by Kingdom Academy, with the assistance of tutor, Debbie Larner, who contributed to developing the professional standards, which ensures the programme brings deliverable benefits to those studying.

“We developed this programme with a view to meeting the social housing regulators’ requirements on demonstrating competency of frontline staff and we are really pleased with the roll out of the passport, with GCH acting as an excellent trailblazer”

In the past year 39% of GCH colleagues have completed a formal qualification, reflecting GCH’s commitment to develop and equip the workforce to benefit customer experience.