Don’t wait in a phone queue – use MyGCH instead

We understand that time is precious, and customers deserve a convenient, hassle-free way to manage their GCH account. That’s why we’ve created MyGCH – your gateway to a smoother and more efficient housing experience. Access it here.

Here’s what you can do:

1. Check Your Account Balance: Stay up-to-date with your account at any time, day or night. No need to wait for business hours – it’s available 24/7.

2. Make a Card Payment – 24 Hours a Day: Pay your rent or any outstanding charges with ease, even outside traditional working hours. 

3. Contact Us Efficiently: When you use the reporting feature through MyGCH, you’ll receive a case number, making it simple to track the progress of your query or issue. No more waiting on hold – get the support you need and keep tabs on it effortlessly.

4. Update Your Details: It’s vital to keep your contact information current. With MyGCH, you can update your details and manage your contact preferences, ensuring we can always reach you when needed.

Getting started with MyGCH is a breeze. All you need is your email address, date of birth, and your tenancy number, and you’ll be on your way to unlocking the benefits of this user-friendly portal.