Who We Are

GCH-staff-photo no lovell website

Gloucester City Homes is an independent social landlord providing excellent housing management services to over 5,200 tenants. We own and manage around 4500 rented homes, 501 sheltered housing properties, 270 leasehold properties, 25 commercial units and 21 homeless units.

Set up in December 2005 as an Arm’s Length Management Organisation, we achieved an excellent 3 star service rating from the Government’s Audit Commission. In March 2015, GCH became an independent social landlord following a hugely successful tenant ballot which saw 89% of our tenants supporting transfer. We now have ambitious plans to invest in our tenants homes, build new homes and create new job opportunities as a major employer in the city.

Highly valued and trusted by our tenants, we are recognised as one of the best housing providers in the country through independent accreditation including the cabinet office Customer Service Excellence Standard, Investors in People Gold Award; Sunday Times Top 100 non-profit making organisation; the Equalities Standard and the British Standards Institute ISO 9001 recognition for quality management processes.

Our Board and Management look forward to continuing to achieve better outcomes for our customers, improving your homes and making your communities better places to live. We are committed to providing first class housing services to all our customers.