Who We Are

GCH-staff-photo no lovell website

Gloucester City Homes (GCH) is an independent registered housing association which owns and manages 4,450 rented homes, 270 leasehold properties, 60 shared ownership properties, 30 commercial units and 52 homeless units.

The organisation became a Housing Association in March 2015 following overwhelming tenant support of 89% , however was originally set up as an Arm’s Length Management Organisation in 2005 to deliver the Government’s decent homes standard.

All GCH homes meet the Government’s decent homes standard and there is a 30 year financial business plan to deliver around £250 million investment in new homes supply and asset investment. Our aim is to increase new homes supply in the City and County. We are also working to improve our existing homes and support the economic well-being of the City through housing regeneration.

Highly valued and trusted by our tenants, we are recognised as one of the best housing providers in the country through independent accreditation including the cabinet office Customer Service Excellence Standard, Investors in People Gold Award; Sunday Times Top 100 non-profit making organisation; the Equalities Standard and the British Standards Institute ISO 9001 recognition for quality management processes.

Our Board and Management look forward to continuing to achieve better outcomes for our customers, improving your homes and making your communities better places to live. We are committed to providing first class housing services to all our customers.