We’re an award winning, flexible and family-friendly employer
#SeeYourselfAtGCH
Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference
We celebrate diversity and inclusion, welcoming applications from all, especially those with lived experience. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
Our Current Job Vacancies
Trainee Finance Officer – Reporting
Closing Date: 09/01/2026Read more
Organisation: GCHPermanent, Full Time (37 hours per week)
Looking to start or to maintain a successful career in finance, in a role that offers support towards a recognised accounting qualification? We’re proud to be a trusted local employer providing a flexible working culture alongside great benefits, and real opportunities to grow.
We are now seeking a Trainee Finance Officer to join our financial reporting team and play a key role in managing our financial operations. The role will undertake tasks across a wide range of financial accounting systems, ensuring accuracy and consistency.
Key Responsibilities include:
- Support operational budget holders with the monitoring of their budgets.
- Support the preparation of the management accounts, financial reports and month end analysis.
- Assist the budgeting and forecasting process.
- Assist with journals, systems administration and day-to-day finance transactions.
- Liaise with the Finance Admin team, processing and reconciling accruals and prepayments each month.
- Liaise with external auditors and suppliers.
We’d like you to…
- Be ambitious, hardworking, conscientious and prepared to go the extra mile.
- Be well organised, resourceful and numerate, with good attention to detail.
- Ideally have an appropriate A-levels or a degree.
- Have experience of working with Microsoft packages, and AI.
- Can demonstrate excellent interpersonal and communication skills
We offer a collaborative and supportive working environment, with excellent opportunities for professional development and training
Closing Date: 9th January 2026.
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Neighbourhood Manager
Closing Date: 16/01/2026Read more
Organisation: GCHPermanent, Full Time (37 hours) – £36,305 per annum
Permanent, Part Time (20 hours) – £19,624.20 per annum
At GCH, we’re more than just a housing provider – we’re a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you’ll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucester and surrounding areas
We are seeking a Neighbourhood Manager to deliver a high-quality, customer-focused housing management service across General Needs, Independent Living and, where required, market rent homes. Acting as a customer advocate, you will build strong, positive relationships, take ownership of customer issues, and ensure excellent outcomes across key customer journeys.
Working as part of a multi-disciplinary patch team, you will understand the needs and priorities of your neighbourhoods, collaborating with colleagues and partners to improve customer experience and tenant engagement. You will be approachable and accessible, keeping customers informed and supported throughout their tenancy.
You will manage a wide range of tenancy and neighbourhood matters, including complex tenancy cases (such as mutual exchanges, successions, tenancy breaches and voids), ASB and neighbour disputes, safeguarding concerns, and enforcement or legal action where appropriate, including court attendance. You will also carry out neighbourhood inspections, welfare checks and home visits to ensure properties and estates are safe, well-maintained and compliant, identifying support needs and signposting to appropriate services to sustain tenancies.
We’d like you to…
- Hold a relevant technical housing qualification, such as a Level 3 Diploma in Housing Practice.
- Demonstrate proven experience in the delivery of statutory housing services.
- Have experience in collating, analysing, and presenting customer information, and effectively sharing insights with the patch team.
- Possess a thorough and up-to-date knowledge of Housing Law and its application within social housing, including experience of enforcement action.
- Demonstrate comprehensive knowledge ASB legislation, best practice, and its implications for tenants and housing organisations.
- Have a strong understanding of housing and property management, particularly in relation to tenancy, estate, and contract management.
- Maintain a sound understanding of health and safety law, practices, and compliance requirements as they relate to neighbourhood management.
Closing Date: 16th January 2026.
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Register your interest
If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.
Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help.
If you need support applying online, let us know and we’ll talk it through.
Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.
Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application.
Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates.
If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references.
Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.
As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.
Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.
We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us.
We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer:
Great Work-Life Balance
- Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities
- Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups
- Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course)
Our Pension Scheme
Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.
A Health and Wellbeing Programme
Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year:
- Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs
- Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service
- The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps
… and lots more, including:
- Buying and selling of holiday – buy and sell up to a week’s holiday per year
- Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year
- Volunteering days – two volunteering days to contribute to the communities you love
- Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent
- Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships
- Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750.
*Some benefits depend on your role and kick in after a successful probation period.
Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.
By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.
If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.
At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations.
From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers.
We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team.
We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do.
We’re recognised as an inclusive employer by Inclusivity Works, an active member of Inclusive Employers, a committed Menopause Friendly employer, registered disability confident employer and hold LGBTQ+ Housing Pledge Pioneer status.
We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!
We’re also an accredited Healthy Workplace in Gloucestershire.
At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.
Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.
To find out more about our teams scroll over the tiles below...
Homes and Neighbourhoods
Our go to community contacts
Supported Housing
Homeless Accomodation
PropertyCare
Our Repairs team
Income, Sustainment & Lettings
Supporting sustainable tenancies
Customer Experience
First point of contact
Assets & Sustainability
Managing our buildings
Finance
Value for Money
Independent Living
Housing for over 55s
IT, Data, Systems & Change
Innovators
Governance & Business Assurance
Keeping us in check
Comms & People Team
All things people
