We’re an award winning, flexible and family-friendly employer
#SeeYourselfAtGCH
Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference
We celebrate diversity and inclusion, welcoming applications from all, especially those with lived experience. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?
Our Current Job Vacancies
Repairs Supervisor (Voids)
Closing Date: 21/04/2026Read more
Organisation: GCHPermanent, Full time (40 hours per week)
On call and call out rota
Reports to: Property Care Repairs Manager
About the Role
We are looking for an experienced Voids Supervisor to lead the delivery of our void property works within the Property Care Team. This is a key role responsible for ensuring empty homes are repaired, maintained and ready for new tenants quickly, safely and to a high standard.
You will supervise a team of void engineers, coordinate resources and work closely with lettings and housing teams to minimise void rent loss while ensuring properties meet ourEmpty Homes Re-Let Standard.
This is an exciting opportunity for someone with strong technical knowledge, leadership skills and a passion for delivering excellent housing services.
Key Responsibilities
- Lead and manage a team of void engineers, ensuring strong performance in productivity, quality, customer service and health & safety.
- Monitor day-to-day performance against KPIs and service standards.
- Conduct 1:1 meetings, audits and toolbox talk to support team development and continuous improvement.
- Oversee the Void Works Tracker and optimise resources to minimise delays and reduce outsourced work.
- Work collaboratively with lettings, neighbourhood and asset teams to manage the full void process.
- Diagnose complex property repairs and recommend appropriate works.
- Manage voids subcontractors, including contract meetings, performance reviews and compliance.
- Ensure all work complies with health and safety legislation and company policies.
- Monitor budgets and control external spend to meet business plan targets.
- Participate in the out-of-hours duty manager rota to support emergency property issues.
- Maintain budgetary discipline by overseeing and appropriately restricting outsourced work to meet Business Plan targets
About You
You will be an experienced repairs or maintenance professional with strong leadership skills and a commitment to delivering high-quality housing services.
We’d like you to have:
- Experience leading and motivating small teams of repairs engineers.
- Strong knowledge of property repairs, maintenance and void property management.
- Experience managing subcontractors and contracts.
- Ability to diagnose complex repairs across different housing types.
- A strong customer-focused approach and excellent communication skills.
- The ability to analyse performance data and drive service improvements.
- Good IT skills, including the use of mobile devices and Microsoft Office.
- Have working knowledge of the social housing sector, including HHSRS framework and property-related risks.
- Full driving Licence.
Qualifications & Experience
- Management or supervisory qualification, or at least two years’ supervisory experience.
- Knowledge of health & safety requirements, including risk assessments and safe working practices.
- Understanding of the social housing sector and property risk management is desirable.
What Success Looks Like
- Meeting void turnaround targets and reducing void rent loss.
- Delivering high-quality homes with strong customer satisfaction.
- Maintaining full compliance with health, safety, training and contract management requirements.
Why Join Us?
You’ll play a key role in delivering safe, quality homes for our customers while leading a dedicated team and helping improve services across the organisation.
If you’re a motivated leader with strong technical knowledge and a commitment to excellent housing services, we’d love to hear from you.
Closing date: 21st April 2026
GCH reserve the right to bring the closing date forward should enough qualifying applications be received prior to the current closing date.
Finance Officer (Accounts Payable)
Closing Date: 14/04/2026Read more
Organisation: GCHPermanent, Full Time (37 hours per week)
Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers.
We’re now looking for a Finance Officer (Accounts Payable) to take ownership of the purchase ledger, ensuring invoices are processed accurately, on time and in line with established financial controls and procedures.
You will ensure that all accounting records, financial control systems and financial matters are managed in a compliant, secure and efficient manner. You will maintain accurate and up-to-date supplier records, including the regular reconciliation of key supplier statements and take responsibility for managing invoice queries and resolving disputes in a timely manner, ensuring full compliance with VAT and CIS regulations.
A key aspect of the role is ensuring the organisation meets all financial and legal obligations within required timeframes, while supporting fraud prevention through strict adherence to policies and procedures. You will also ensure that key financial controls are consistently applied and can be clearly evidenced to both internal and external auditors, providing support to the Financial Administration Manager throughout audit processes.
In addition, you will produce regular reports for Heads of Service and budget holders to support effective financial oversight, and process sundry payments as part of the weekly payment run.
We’d like you to have…
- Proven experience managing a high-volume purchase ledger
- Experience liaising with both internal and external stakeholders regarding invoice queries and processing
- Demonstrated ability to adhere to financial controls while meeting strict deadlines
- Experience collaborating with non-finance teams, providing guidance, training and support on purchase ledger processes
- Strong understanding of group structures, with proven experience handling intercompany transactions
- AAT Level 2 qualification (or equivalent) is advantageous
- Knowledge of social housing regulation and compliance, or experience working within a regulated environment
- Experience using Accounts Payable and Accounts Receivable systems
Closing Date: 14th April 2026
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Register your interest
If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.
Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help.
If you need support applying online, let us know and we’ll talk it through.
Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.
Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application.
Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates.
If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references.
Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.
As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.
Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.
We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us.
We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer:
Great Work-Life Balance
- Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities
- Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups
- Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course)
Our Pension Scheme
Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.
A Health and Wellbeing Programme
Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year:
- Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs
- Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service
- The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps
… and lots more, including:
- Buying and selling of holiday – buy and sell up to a week’s holiday per year
- Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year
- Volunteering days – two volunteering days to contribute to the communities you love
- Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent
- Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships
- Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750.
*Some benefits depend on your role and kick in after a successful probation period.
Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.
By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.
If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.
At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations.
From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers.
We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team.
We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do.
We’re recognised as an inclusive employer by Inclusivity Works, a committed Menopause Friendly employer, registered disability confident employer and hold LGBTQ+ Housing Pledge Pioneer status.
We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!
We’re also an accredited Healthy Workplace in Gloucestershire.
At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.
Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.
To find out more about our teams scroll over the tiles below...
Homes and Neighbourhoods
Our go to community contacts
Supported Housing
Homeless Accomodation
PropertyCare
Our Repairs & Maintenance team
Income, Sustainment & Lettings
Supporting sustainable tenancies
Customer Experience
First point of contact
Assets & Sustainability
Managing our buildings
Finance
Value for Money
IT, Data, Systems & Change
Innovators
Governance & Business Assurance
Keeping us in check
Comms & People Team
All things people
