Working for GCH

We’re an award winning, flexible and family-friendly employer

#SeeYourselfAtGCH

Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference 

We celebrate diversity and inclusion, welcoming applications from all, especially those with lived experience. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

Our Current Job Vacancies

2025-05-21T06:00:00+01:0018/06/2025 23:59:00

Capital Contract Manager

Closing Date: 18/06/2025
Salary:£52,755 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (37 hours per week)

At GCH, we’re more than just a housing provider — we’re a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you’ll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucestershire.

We’re now seeking a Capital Contracts Manager – someone to oversee the successful delivery of allocated capital and planned revenue investment projects from procurement of contracts to completion. You’ll operate as an expert for GCH, providing technical building support and advice to the team and managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities.

Delivering one-off and major projects to upgrade or improve the association’s housing stock and ensuring the proposed improvements are delivered in the most efficient way, you’ll be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team.

You’ll support the Asset and Sustainability Manager on all contract and/or commercial issues and disputes and be responsible for allocated budgets, budget profiling, monitoring expenditure and reporting on monthly performance in relation to spend and works completed. Taking accountability for all information added to the Asset Database, you will ensure that all GCH properties are maintained to Government Decent Homes standard, through the delivery of capital and cyclical programmes.

We’d like you to…

  • Have substantial experience at a senior level of Asset Management, Property Investment and Public Procurement.
  • Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management.
  • Hold a relevant technical qualification, e.g. CIOB, RICS or CIH.
  • Have demonstrable strategic experience of leading, managing, motivating and developing staff in a changing environment.
  • Have a proven track record of managing resources, procurement activities, budgets and contracts with an ability to identify and eliminate risks, ensuring value for money and the delivery of high-quality services.
  • Have knowledge of Building Surveying and Asset Management, Contract Management, Disrepair and HHSRS.
  • Be able to understand and present technical information clearly and communicate matters related to asset management to a varied audience.
  • Have substantial experience of delivering successful outcomes through robust performance management together with proven project management experience.
  • Be able to successfully manage complex construction projects.
  • Be able to work within tight deadlines and budget, whilst promoting stakeholder involvement at all levels.

Closing Date: 18th June 2025. 

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!


2025-05-27T06:00:00+01:0024/06/2025 23:59:00

Support Worker – Young People

Closing Date: 24/06/2025
Salary:£24,787.85 per annum
Job Type:Permanent – Full Time
Location: Hewmar House, Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (37 hours per week)

5/7 days Sunday to Saturday

This role is based at Hewmar House, GCH’s exciting, new Young Persons Supported Accommodation scheme. Please note that this role forms part of a rota that covers 7-days per week, therefore weekend working is required regularly. This role is also not suitable for compressed hours. The scheme operates on a 24/7 staffed basis, however the hours for this role will only be required between 7:45am – 10:00pm. No night working is required.

Gloucestershire’s best place to work and Housing Heroes employer of the year? Yes, that’s us. Awarded for our inclusive culture and commitment to Equality, Diversity and Inclusion? That’s right. Shortlisted at National Healthy Housing Awards? Guilty.

The opportunity

It’s an exciting time for us as we have recently acquired a new homeless property to support young people aged 18-25 at risk of homelessness and rough sleeping.

Because of this, we’re now seeking a Support Worker –someone to support young people with multiple and complex needs, so they can articulate and achieve their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives.

Within this role, you’ll deliver one to one key work sessions, groupwork and activities through the support model so that residents can access tailored solutions that meet their needs, wishes and aspirations. You’ll work creatively and effectively alongside young people to inspire and encourage them to develop their talents as they seek employment, volunteering, and training opportunities.

Ensuring young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community to sustain their journey when they move on, you’ll ensure their views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive.

We’d like you to have…

  • GCSE/NVQ Level 2 in relevant subjects, or equivalent expertise through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk.
  • Ability to work proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
  • Experience of dealing effectively and proactively with clients, in difficult situations where it is not always possible to meet customer needs/wishes.
  • Ability to use IT systems, including PCs, mobile phones, digital cameras and PDA’s, to gather, store and process information.
  • Excellent communication, interpersonal, and negotiation skills with a strong customer focus.
  • The ability to give accurate and up to date advice, information, and support on a broad range of topics.
  • The ability to understand the needs and perceptions of clients; handling difficult situations sensitively together with the ability to understand the needs of different client groups and individuals; including the ability to deal with complex mental health, substance abuse and violent behaviour.
  • Knowledge of the principles of psychologically informed environments, trauma informed care and strengths-based support.
  • Understanding of, and commitment to, equality, diversity and inclusion.

Why us?

You may have sensed that we’re not just any social housing provider. We look to do things differently to achieve our commitment to building a healthy, vibrant, and inclusive organisation that treats people with respect and creates opportunities for all.

We have strong community roots and an ambitious five-year strategy which we are refreshing right now. In the last year we have undergone significant change in our operating environment, regulatory framework and with the needs and expectations of customers and colleagues.

Closing date: 24th June 2025

Shortlisting will be carried out throughout the period of the advert and this closing date may be brought forward should we receive a large response from suitable candidates. Suitable candidates will be contacted for an initial Ms Teams informal conversation to determine next steps for a formal interview.

 Click Here To Apply


2025-06-02T06:00:00+01:0030/06/2025 23:59:00

Assurance Officer (Governance)

Closing Date: 30/06/2025
Salary:£35,000 per annum
Job Type:Permanent – Full Time
Location: Hybrid – Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (35 hours per week over 9 days a fortnight)

We’re all about work life balance, this role offers a 9 day working fortnight so you’ll get a day to yourself every other week – what more could you want?

Searching for a dynamic and flexible employer? Look no further than GCH. We trust our colleagues and empower them to deliver how it works best for our customers.

We’re now seeking an Assurance Officer – someone to deliver high-quality, efficient and professional performance & assurance reporting and insurance management which supports the organisation to retain a G1 rating.

You’ll support the delivery of the internal audit contract, including liaising with internal audit and services and communicate key information to ensure the effective delivery of the audit plan. You’ll lead on the coordination of follow up actions and support reporting of progress, undertaking an agreed programme of 2nd line assurance reviews across GCH.

With timely and appropriate internal and external communication of the Governance team’s work including related sector news, you’ll track and understand assurances across the organisation, drawing together key information for reporting to senior management, Audit and Risk Committee and Board and be responsible for ensuring adequate insurance provision for the organisation, management of claims, liaising with Insurance Brokers and Insurance Companies.

You’ll ensure that Data Protection compliance is proactively prioritised across the organisation and resourced appropriately to ensure key delivery which minimises organisational risks and take the lead in ensuring subject access requests are appropriately supported including end to end meeting administration support.

We’d like you to have…

  • Evidence of Continuous Professional Development.
  • Experience of report writing and presentation to Executive Leadership Teams and Governing bodies.
  • Experience of Data Protection and Compliance work.
  • Have experience in Social Housing Regulation and compliance, or similar regulated environment.
  • Demonstrable knowledge of insurance cover, claims procedures and renewal of policies.
  • Strong communication skills, able to communicate effectively at all levels.
  • The ability to influence others through negotiation, advice, and persuasion.

Closing Date:

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, wev Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!


2025-06-03T06:00:00+01:0001/07/2025 23:59:00

Casual Relief Support Worker – Young People

Closing Date: 01/07/2025
Salary:£12.60 per hour
Job Type: Relief Worker
Location: Gloucester
Read moreOrganisation: GCH

At our new and exciting young person’s supported housing property we are required to be agile to meet the changing and evolving needs on a day-to-day basis for the scheme. We therefore need to be able to adapt the exact staffing levels required and are seeking casual zero hours workers to support us in meeting the fluctuating demands of the service.

Hours offered will vary on a week-by-week basis across a range of shifts that may be any time between the hours 8am-10pm, 7 days a week across the team.

The opportunity

It’s an exciting time for us as we have recently acquired a new homeless property to support young people aged 18-25 at risk of homelessness and rough sleeping.

A great opportunity to develop your skills, work varying hours around your other commitments and perhaps build your career in Supported Housing, as aCasual Relief Support Worker you will support young people with multiple and complex needs, so they can articulate and achieve their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives.

Within this role, you’ll deliver one to one key work sessions, groupwork and activities through the support model so that residents can access tailored solutions that meet their needs, wishes and aspirations. You’ll work creatively and effectively alongside young people to inspire and encourage them to develop their talents as they seek employment, volunteering, and training opportunities.

Ensuring young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community to sustain their journey when they move on, you’ll ensure their views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive.

We’d like you to have…

  • Proactively support young people with multiple and complex needs in enabling them to achieve independent living.
  • Experience of dealing effectively and proactively with customers, in difficult situations where it is not always possible to meet customer needs/wishes.
  • Ability to use IT systems, including PCs, mobile phones, digital cameras and PDA’s, to gather, store and process information.
  • Excellent communication, interpersonal, and negotiation skills with a strong customer focus.
  • The ability to give accurate and up to date advice, information, and support on a broad range of topics.
  • The ability to understand the needs and perceptions of clients; handling difficult situations sensitively together with the ability to understand the needs of different client groups and individuals; including the ability to deal with complex mental health, substance abuse and violent behaviour.
  • Knowledge of the principles of psychologically informed environments, trauma informed care and strengths-based support or a willingness to learn.
  • Understanding of, and commitment to, equality, diversity and inclusion.

GCH is under no obligation to offer work, or to provide a minimum number of hours of work each day or week as part of a Casual Relief Worker agreement. Workers will also have the right to refuse work offered.

Why us?

You may have sensed that we’re not just any social housing provider. We look to do things differently to achieve our commitment to building a healthy, vibrant, and inclusive organisation that treats people with respect and creates opportunities for all.

We have strong community roots and an ambitious five-year strategy which we are refreshing right now. In the last year we have undergone significant change in our operating environment, regulatory framework and with the needs and expectations of customers and colleagues.

Application Information

For more information on the role accountabilities and skills required, please check out the job description

We’re interested to know about you, your skills and knowledge, and your motivations and how these align with our vision and values. To demonstrate this, please provide a CV and Personal Supporting Statement.

If you have any questions in relation to the Casual Relief Worker contract or any other elements of this opportunity, please contact us on Michelle White on 07984-289876

Closing date: 1st July 2025. 

Shortlisting will be carried out throughout the period of the advert and this closing date may be brought forward should we receive a large response from suitable candidates.


2025-06-12T06:00:00+01:0010/07/2025 23:59:00

Handyperson

Closing Date: 10/07/2025
Salary:£26,625.89 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

37 hours per week

At GCH, we’re more than just a housing provider — we’re a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you’ll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucestershire.

We are now seeking a Handyperson – someone to provide a professional and effective facilities and service, including the cleaning, decoration and maintenance of vacant rooms, maintenance of internal & external communal areas and carrying out minor repairs, reporting any repairs identified and liaising with GCH’s Homeless Accommodation Officers on any Customer anti-social behaviour and safeguarding concerns.

You’ll ensure rooms are made available to re-let within 36 hours through proactive services, undertake environmental work in gardens where applicable, including strimming, mowing lawns, weeding, and trimming, ensure recycling and general waste areas are kept clean and managed and test the fire alarm and water systems weekly in all our Homeless schemes and record this appropriately and conclude monthly flushing of our water systems and record this on a spreadsheet each month.

Liaising closely with our Voids, Homeless and Estates Team and attending all training required, wearing any protective equipment supplied whilst working on site, you’ll ensure all equipment is regularly checked, then returned and stored safely & securely at the end of the working day and that our homeless properties comply with current and future legislation and that it adheres to GCH policies and procedures to ensure that our statutory Health and Safety requirements are met.

We’d like you to…

  • Have experience of decorating and cleaning domestic properties, including knowledge and experience of providing minor repairs and maintenance.
  • Have experience of using IT systems, including PC’s, mobile phones, digital cameras to gather, store and process information with an understanding of the benefits of IT to monitor and enhance service delivery.
  • Have experience of keeping accurate records on a daily, weekly, monthly basis.
  • Have experience of testing fire alarms systems
  • Have experience Legionella and importance of water testing and flushing to required legislation.
  • Have experience of using power tools and garden equipment.
  • Be able to work as part of a team taking responsibility of good communication with team members and a positive approach to solving problems
  • Have good understanding of Health and Safety law, practices, and compliance requirements as they relate to temporary accommodation.

You must have a Full UK Driving License. Access to a company vehicle will be provided during working hours.

Closing Date: 10th July 2025. 

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers #BeTheDifference. If that sounds like you, we’d be delighted to hear from you!


Register your interest

If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.

Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help. 

If you need support applying online, let us know and we’ll talk it through.

Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.

Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application. 

Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates. 

If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references. 

Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.  

As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.  

Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.  

We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us. 

We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer: 

Great Work-Life Balance  

  • Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities 
  • Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups 
  • Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course) 

Our Pension Scheme 

Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.  

A Health and Wellbeing Programme  

Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year: 

  • Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs 
  • Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service 
  • The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps 

… and lots more, including:  

  • Buying and selling of holiday – buy and sell up to a week’s holiday per year 
  • Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year 
  • Volunteering days – two volunteering days to contribute to the communities you love 
  • Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent  
  • Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships 
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750. 

*Some benefits depend on your role and kick in after a successful probation period. 

Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.

By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.

If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.

At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations. 

From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers. 

We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team. 

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.  

We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do. 

We’re recognised as an inclusive employer by Inclusivity Works and are an active member of Inclusive Employers. We’re are also pleased to have signed up to the HouseProud Pledge Scheme, showing our commitment to LGBTQ+ resident equality and support.  

We’re committed to becoming a menopause friendly employer. 

Working for GCH inclusive employer logo

Working for GCH

We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!

Working for GCH

Working for GCH

For more information visit our Accreditations page.

At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.

Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.

To find out more about our teams scroll over the tiles below...

Working for GCH

Homes and Neighbourhoods

Our go to community contacts

The customer-facing team who manage our social housing stock, including Neighbourhood Managers, Enforcement Officers and Community Investment roles.
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Supported Housing

Homeless Accomodation

Includes support, advice, intervention and administrative roles covering a range of homelessness accommodation of varying support and audiences.
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PropertyCare

Our Repairs team

Our biggest team with a range of trades based roles, management and administrative roles.
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Income, Sustainment & Lettings

Supporting sustainable tenancies

Our Lettings, Income and Tenancy Sustainment teams support customers at every stage, from moving in to managing rent and staying securely housed.
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Customer Experience

First point of contact

A wide range of flexible roles who manage incoming customer enquiries via all channels as well as scheduling and complaints handling.
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Assets & Sustainability

Managing our buildings

The team ensure the maintenance of our buildings, including safety and compliance alongside cyclical and planned works programmes to improve our existing homes.
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Finance

Value for Money

Our finance team keep us running smoothly by managing budgets, forecasting, and funding the services that support our communities.
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Independent Living

Housing for over 55s

A team of Specialist Housing Managers and Independent Living Coaches who assist with tenancy related matters and maintaining customers independence across 7 main schemes.
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IT, Data, Systems & Change

Innovators

An innovative team who focus on driving us forward through maintaining and improving systems, processes and data across the organisation.
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Governance & Business Assurance

Keeping us in check

Covering risk, assurance and governance, making sure we are top of our game at all times. Our Governance structure also includes a range of paid independent Board and Committee roles.
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Comms & People Team

All things people

Our Comms and HR teams bring our culture to life, support our people and keep colleagues and customers connected.
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inclusive employer logo
Working for GCH
Winner of Gloucestershire Live 'Best Place to Work' Award - 2023
Working for GCH
Winner of 'Employer of The Year' at the 2023 Housing Heroes Awards
LGBTQ+ Household Pledge Pioneer logo. We are making sure our LGBTQ+ residents have a voice and are visible here.
Working for GCH