We’ve published our 2024/25 Annual Report, providing a clear picture of our performance and priorities and how we’re continuing to invest in homes, services, and communities for our customers.
From improving the quality of our repairs service and investing in safer, warmer homes to tackling anti-social behaviour and supporting independence, we’re focused on what matters most to customers.
Our Customer Annual Report reflects the voices of our customers and the commitment of our colleagues who deliver our services every day.
Chief Executive Guy Stenson commented:
“As we celebrate our 10th anniversary, we’re reflecting on the progress we’ve made and the values that continue to shape our future. At the heart of our work is #BeTheDifference. It’s about empowering colleagues to go further, care more and make a lasting impact.”