Your Neighbourhood Patch Team

Your Neighbourhood Patch Team provides a wide range of valued housing-related services and support:

• Neighbourhood Manager: Responsible for key housing issues related to your homes and neighbourhoods including: Anti-social behaviour (ASB), mutual exchanges, tenancy breaches and neighbourhood inspections.
• Income Account Manager: Supporting Tenants to pay their rent on time as well as identifying and supporting those who might need assistance.
• Enhanced Support Coach: Working with community partners, identifying and supporting tenants who require additional help to access services; ensuring they can manage their home and tenancy.
• Community Safety and Enforcement Manager: Working with tenants and residents to address serious anti-social behaviour, managing safeguarding cases and tenancy breaches.
• Tenancy Sustainment Advisors: Working across all Neighbourhood Patch Teams providing support and advice to tenants on managing and making the most of their income and ensuring they are accessing welfare benefits where appropriate.