You Said, We Did

We are always trying to improve our services. Your views help us to make sure our services meet your needs and improve things that we get wrong.

Here are some examples of work we have recently completed in reaction to your feedback.

You Said ” The rear brisk paviours at Nightingale House are uneven and dangerous to walk on” We Did – Removed the paviours and laid tarmac
Nightingale House Before Nightingale House After
You Said “Flooring in the Millbrook Street parking area is breaking up and pot holed” We Did – removed existing car park and laid tarmac with parking spaces
Millbrook Street Car Park Before Millbrook Street Car Park After
You Said “The dwarf wall at Copperfield Close is leaning over” We Did – removed existing retaining wall and built new improved retaining wall
Copperfield Close Before Copperfield Close after
You Said “Some of the pavements at St James Close are old and unsafe for residents” We Did – Replaced the pavements and paths around the scheme
St James Close Before (2)St James Close Before   St James Close After (2)St James Close After
You Said “The bin area at Peveril House is always messy” We Did – Installed a purpose built bin store
Previl House bin store Before Previl House bin store after
You Said “Some of the pavements at St Pauls Court are old and unsafe for residents” We did – Replaced the pavements and paths
St Pauls Court Before St Pauls Court After
You Said “The bin area at Munsley Grove is messy” We Did – Installed a purpose built bin store
 Munsley Grove Before Munsley Grove AFter
You Said “The exisiting boundary wall at Fairfield Court has collasped over time” We Did –  Took down and installed new close board fence
 Fairfield Court Before Fairfield Court After
You Said “The Wells Road garages are disused and an area for vandalism”
We Did Demolished the garages, renewed tarmac and created car parking spaces.
Wells Rd Garage Site Before Wells Rd Garage Site After
You Said “The verge at Alington Close looks messy” We did Tarmacked the area so it looks smarter and tidier
Alington Close - Before Alington Close - After
You Said “Cars are being dumped in old car park at Sapperton Road” We Did Fenced off the area
Sapperton Road - new fence Sapperton Road - new fence
You Said “The grass cutters struggle to access the back of Block 34 Willowleaze” We did Replaced the gate with a larger and more sturdy one
34-Willowleaze-Gate before 34-Willowleaze-Gate After


You Said “The area behind Matson shop is always covered in waste and looks messy” We did – Working with the community and the owners/staff from the retail outlets we have given the area a tidy up
Behind Matson shops - before Behind Matson shops - after
You Said “The bin shutters in Fountain Square are old and not very secure”  We did – Replaced the shutters with metal ones which are safer and more secure.
You Said “The bin store in Kingsholm attracts flytipping and is an eyesore” We did – Removed the bin store and replaced it with individual bins in a better position
 You Said “The flats on Norbury Avenue are attracting fly tipping and is looking very tired.”

We did – Replaced fencing, added new steel garden gates, replaced the roadway to the bin stores and added two new bin stores. 

You Said “The garage sites on Badminton Road attract fly tipping”  We did – Tidied the area before adding a new gate to secure the area.
You Said “There is a dumped car and bulky items in Winsley Road” We did – Investigated who the items belonged to and asked them to take action. Just a few days later the perpetrator removed the items themselves.
You Said “More parking is needed at Pickwick Close” We did – Installed 7 new parking bays outside the properties
You Said “The planters in Westgate are overgrown and look too messy” We did – Replanted the planters with a selection of smaller plants and have scheduled maintenance in the future.
You Said “The access to Fountain Square is being blocked by vehicles, preventing access for emergency vehicles, bin collection lorries and access to garages.”  We did – Painted yellow markings on the road to show that no parking is allowed in the area at any time. This has already had a high impact.