Time is running out for customers with Post Office card accounts

Time is running out for customers with Post Office card accounts

Time is running out for customers with Post Office card accounts

From 1 December, HMRC will stop making Tax Credits, Child Benefit and Guardian’s Allowance payments to Post Office card accounts.

HMRC is urging account holders to contact them to update their bank account details to continue receiving payments without disruption.

 If a customer misses the 30 November deadline, their payments will be paused until the customer notifies HMRC of their new account details. 

In September 2021, the Department for Work and Pensions (DWP) announced that it has agreed a 12-month extension for its customers who use a Post Office card account. If any HMRC customers also receive DWP payments, this extension only applies to DWP-related payments.