Supporting Independent Living

Gloucester City Homes provides an Independent Living service to assist people to stay independent in their own homes. The service offers:

Sheltered Housing 

Nightingale House

We manage a range of sheltered housing schemes across the City for people aged 55 or over.

We aim to provide all of our sheltered housing customers with a quality service which maximises independence and promotes wellbeing through a well-trained, professional and diverse staff group.

Our sheltered housing properties are designed to enable tenants to maintain their independence in a safe and positive environment.  Most of our schemes provide a mix of one and two bedroom properties.

All sheltered housing schemes benefit from a large communal area that includes a lounge, kitchen and computer access. All schemes also have an on-site or visiting independent living scheme officer and a robust security system which includes a 24 hour emergency


GCH has 8 sheltered schemes across Gloucester city in the following areas:

  • Podsmead
  • Robinswood
  • Barton
  • Kingsholm
  • White City
  • Abbeydale
  • Tuffley

Semi – Sheltered Properties

Chaucer Close

We also have 5 Semi-sheltered housing schemes which consist of self-contained accommodation, usually bungalows, designated for older people. There are no communal facilities but they are linked to the nearest member of staff based on a sheltered scheme.

Allocation of both sheltered and semi-sheltered accommodation is run through Gloucestershire Homeseeker and we cannot take any direct applications.


Other Independent Living Services

The following services are open to anyone within Gloucester: 

Activity Officers

We have dedicated staff delivering activities across our sheltered housing schemes focusing on Health and Wellbeing and combatting social isolation. We produce a monthly programme of activities across our sheltered schemes that anyone over the age of 55 is welcome to attend.  (Some activities have a small charge to cover running costs).

Support Officers

Our support officers are dedicated to supporting tenants in maintaining their independence for as long as possible through tenancy sustainment, offering advice and support in many areas, including:

  • Low level anti-social behaviour
  • Rent arrears
  • Budgeting
  • Social isolation
  • Alcohol dependency
  • Mental health
  • Managing your tenancy agreement


All tenants have the option of having a Lifelink telecare alarm unit installed, providing the reassurance of help if needed. There is a small weekly charge for this service, please visit the Lifelink website. Lifelink now also offers a responder service where we can act as your emergency contact.

We also offer Homeless Accommodation Services.

I can only say how lucky I am to live in supported housing. The scheme managers over the years have been so helpful. Becky was fantastic in supporting me through difficult times and I would like to say how much I appreciated her help and advice. Kath Lydford
Kath Lydford of Clapham Court