Working closely with Gloucester City Council’s Housing Options Team, Gloucester City Homes manages various properties that are designated for the use of households that are either under investigation by the Housing Options Team or have been accepted as homeless under the Homelessness Act 2002 and are awaiting permanent accommodation.
GCH Homeless Service manages three hostels that provide individual rooms with shared facilities as an alternative to Bed & Breakfast, and 28 self-contained flats that are used on a more longer-term basis. We also have a further 34 properties dispersed throughout Gloucester communities which are used to place families and single people who are able to manage a property of their own or to give them a chance at managing in their own accommodation, whilst continuing to find a permanent home.
Our aim is to provide a high standard of temporary accommodation that is safe & secure whilst at the same time arranging support to help them to prepare for more permanent accommodation.
GCH have made a commitment to refer anyone at risk of homelessness.
GCH is also a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people.
Homeless Service Staff
Lee is responsible for the overall management of all GCH homeless properties & staff.
Nicky is responsible for day-to-day line management of the Homeless Accommodation Team and all GCH homeless properties.
A full time staff member Nicky’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain rights and responsibilities.
Nicola is responsible for day-to-day management of all GCH homeless properties.
A full time staff member Nicola’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain their rights and responsibilities.
Crissy provides Housing Options support to residents, ensuring they are supported to use local services and facilities, including health, education and work services. Part of Crissy’s role is to assist residents into more permanent accommodation.
As the Homeless Caretaker, Mike is responsible for the cleaning of vacant rooms, minor repairs & maintenance and the internal decoration of the property.
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