Support

Homeless Accommodation Services

Working closely with Gloucester City Council’s Housing Options Team, Gloucester City Homes manages various properties that are designated for the use of households that are either under investigation by the Housing Options Team or have been accepted as homeless under the Homelessness Act 2002 and are awaiting permanent accommodation.

GCH Homeless Service manages three hostels that provide individual rooms with shared facilities as an alternative to Bed & Breakfast, and 28 self-contained flats that are used on a more longer-term basis. We also have a further 34 properties dispersed throughout Gloucester communities which are used to place families and single people who are able to manage a property of their own or to give them a chance at managing in their own accommodation, whilst continuing to find a permanent home.

Our aim is to provide a high standard of temporary accommodation that is safe & secure whilst at the same time arranging support to help them to prepare for more permanent accommodation.

Commitment to ReferGCH have made a commitment to refer anyone at risk of homelessness.

 

 

 

Homes for Cathy LogoGCH is also a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people.

 

 

caridas

Caridas House
In 2009 GCH opened its first homeless hostel – Caridas House. A 14 bedroom hostel for homeless families spread across two buildings and three floors, Caridas House is also the base for our Homeless Services.
caridas-bed caridas-dining caridas-kitchen

 

priory

Priory Place
In 2013 we opened Priory Place. A 5 bedroom hostel for single homeless people, Priory Place provides accommodation for some of our most vulnerable residents.
priory-bed priory-kitchen

 

nova

Nova House
In 2014 we purchased and opened GCH’s first asset, Nova House. A 9 bedroom hostel for homeless families.
nova-lounge nova-bed

 

Homeless Service Staff

Lee
Homeless & Lifelink Services Manager

Lee is responsible for the overall management of all GCH homeless properties & staff.

Nicky
Homeless Services Team Leader

Nicky is responsible for day-to-day line management of the Homeless Accommodation Team and all GCH homeless properties.

A full time staff member Nicky’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain rights and responsibilities.

 

Nicola
Homeless Accommodation Officer

Nicola is responsible for day-to-day management of all GCH homeless properties.

A full time staff member Nicola’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain their rights and responsibilities.

Crissy
Homeless Support Officer

Crissy provides Housing Options support to residents, ensuring they are supported to use local services and facilities, including health, education and work services. Part of Crissy’s role is to assist residents into more permanent accommodation.

Mike
Homeless Caretaker

As the Homeless Caretaker, Mike is responsible for the cleaning of vacant rooms, minor repairs & maintenance and the internal decoration of the property.