Homeless Accommodation Services
Working closely with Gloucester City Council’s Housing Options Team, Gloucester City Homes manages various properties that are designated for the use of households that are either under investigation by the Housing Options Team or have been accepted as homeless under the Homelessness Act 2002 and are awaiting permanent accommodation.
GCH Homeless Service manages three hostels that provide individual rooms with shared facilities as an alternative to Bed & Breakfast, and 24 self-contained flats that are used on a more longer-term basis.
Our aim is to provide a high standard of temporary accommodation that is safe & secure whilst at the same time arranging support to help them to prepare for more permanent accommodation.
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Homeless Service Staff

Lee is responsible for the overall management of all GCH homeless properties & staff.

Nicola is responsible for day-to-day management of all GCH homeless properties.
A full time staff member Nicola’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain their rights and responsibilities.
Dave is responsible for day-to-day management of all GCH homeless properties.
Working Monday, Tuesday, Thursday & Friday mornings, Dave’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain their rights and responsibilities.

Dave is responsible for day-to-day management of all GCH homeless properties.
A full time staff member Dave’s duties include checking on resident’s welfare and resolving any issues that arise. Accommodation Officers will complete Licence Agreements, Risk Assessments and Housing Benefit forms with residents when they arrive and explain their rights and responsibilities.

Crissy provides Housing Options support to residents, ensuring they are supported to use local services and facilities, including health, education and work services. Part of Crissy’s role is to assist residents into more permanent accommodation.

As the Homeless Caretaker, Mike is responsible for the cleaning of vacant rooms, minor repairs & maintenance and the internal decoration of the property.