Benefits and Money Advice

We want to make sure that you receive the best possible advice on supporting you to pay your rent. We can provide advice on the following:

  • The range of payment options
  • Benefits and tax credits which may help increase your income
  • How we recover arrears
  • Details of independent organisations which can advise you on managing your money

Please contact our Tenancy Sustainment Team if you would like some assistance.

We work with a range of partners and agencies who can help. Speak to your Income Officer to find out how we can help. Agencies we work with are:

Gloucester Law Centre Morroway House, Station Road, Gloucester, GL1 1DW Tel: 01452 423492

Gloucester & District Citizens Advice Bureau 75-81 Eastgate Street Gloucester GL1 1PN Tel: 01452 527202

GL Communities The Trinity Centre, Norbury Ave, Matson Gloucester GL4 6AG Tel: 01452 505544 or Advice line 01452 306581

GreenSquare Tel: 01452 726951 Email:

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Click here to find out more about Gloucester City Council Housing Benefit