Lifelink Telecare Alarm Service

Lifelink logo life5

What is Lifelink?

Lifelink is a 24-hour alarm service connecting your home through a unit linked to your telephone line. In times of emergency, help is just the push of a button away. You can call from anywhere in your home, even in your garden.

Alarm Demonstration and Installation

Lifelink User

We will visit you in your home at a pre-arranged time and date to provide a no obligation demonstration and

  • Explain how the Lifelink system works
  • Ensure you have the correct connections for the alarm (telephone socket near an electrical mains socket)
  • Explain about the service including any payments

We will then leave you with all of the information you need to talk it over with family and friends.

If you choose to go ahead we will not take any payment at the time of the installation. Our installers will set up payment of the agreed ongoing charges to be taken via monthly direct debit.

Lifelink Responder Service

You may have family members, friends or neighbours living nearby who you trust to respond to emergency calls when you need help or just a little reassurance. In this instance our basic option 1 package will be sufficient.

However, some people don’t have anyone living nearby to call on, or these individuals cannot help, or occasionally you may not want to bother them.

Our Lifelink Responder Service offers you and your families’ peace of mind that in these instances our dedicated Lifelink Response Officers can help and will personally visit your home to ensure you are safe and well.

Our Lifelink Response Team

Our Lifelink Response Officers are fully insured and trained in First Aid and Manual Handling. They use fully equipped vehicles with first aid equipment and lifting aparatus to ensure they we can assist you in any situation.

We cannot offer personal care, give medication, fill out medical reminders or handle money. We will not risk your safety or further injury, in doubt our Officers will call for further help.

Watch our video to see if the Lifelink Service could help you

How much does the Lifelink Telecare Service cost?

The current charge for the Lifelink Telecare Service is £3.45 per week and the Lifelink Responder Service is £6.00 per week.

Option 1 Option 2
Price £3.45 per week £6.00 per week
Alarm Unit (including maintenance) YES YES
1x Pendant YES YES
24 hour monitoring YES YES
Annual Service Visit YES YES
Lifelink Responder Service NO YES
Installation Free Free
Extra Sensors From 50p per week From 50p per week
Keysafe £90 total or £1 per week £90 total or £1 per week

Have you recently had a fall or have a history of falling?

See how we use the latest Tunstall technology to allow you to remain independent in your own home.

I have just had the Lifelink service installed in my Uncle's house in Quedgeley, I just wanted to let you know that it has all been a very positive experience and my Uncle was treated very kindly by the Lifelink Officer who was patient and caring. Please pass on my thanks to him as the whole thing was carried out quickly efficiently and professionally. I would have absolutely no problem with recommending this service to anyone.
P Hunt
Lee Ashmore
Lifelink Telecare Service Manager

Lee has led the Lifelink Telecare Team since 2011 and holds a professional qualification in assisted technology. Lee is also responsible for the management of GCH’s homeless services.


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