Working for GCH

Our Home is Everyone's Home

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe our differences are our greatest strength. #SeeYourselfAtGCH.

We’re pleased to be an award winning employer and want our teams to be innovative and creative with passion and determination.

Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services.

We’re committed to equal opportunities and actively encourage applications from all sections of our community, particularly those with lived experience of our work. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength. 

We’re proud to foster an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. If that sounds like you why not come and join us! 

Guy Stenson, new CEO of GCH

Guy Stenson

Chief Executive

inclusive employer logo
Recognised as an Inclusive Employer
Working for GCH
Working for GCH
Winner of Gloucestershire Live 'Best Place to Work' Award - 2023
Working for GCH
Working for GCH
Winner of 'Employer of The Year' at the 2023 Housing Heroes Awards
Best Companies Logo for 2023
Best Companies To Work For for accredited 2023

Our Current Job Vacancies

2024-02-27T06:00:00+00:0029/03/2024 23:59:00

Director of Homes

Closing Date: 29/03/2024
Salary:£81,900 per annum, plus a wide range of fantastic colleague benefits
Job Type:Permanent – Full Time
Location: Home Based with regular travel to Gloucester
Read moreOrganisation: GCH

Permanent – Full Time (37 hours per week)

Ready to reignite your passion for work in a culture built around trust, empowerment and the development of colleagues? Want to experience this in a role that’s key to making a difference to people’s lives in our community?

Well good news…a rare and exceptional opportunity awaits at Gloucestershire’s ‘Best Place to Work’. A chance to join our Senior Leadership Team as the Director of Homes.

The opportunity…

You’ll inspire and lead the Asset Management, PropertyCare and New Homes Development teams in the delivery of innovative, high quality and effective services. You’ll oversee all property investment decisions, while ensuring the highest standards of customer service, delivery, performance and value for money, supporting the vision and values of GCH.

Together with the Executive Director of Customer Experience, you’ll regularly review, develop and implement GCH’s Homes Strategy and New Homes Delivery Strategy, ensuring the stock is sustainable and our assets are well managed within the 30-year business plan.

You’ll also work closely with the Director of Housing Operations to create collaborative approaches across the Property Services and Housing Management Service areas that will foster creativity, streamline processes and deepen our understanding of the customer journey, ultimately shaping the delivery of improved services.

We think GCH is a great place to work, but don’t just take our word for it…

  • Winner of Best Place to Work at Gloucestershire Live Business Awards 2023
  • Winners of Employer of the Year at Housing Heroes Award
  • Named a Top not-for-profit organisation to work for by Best Companies 2023

What we’re looking for from you…

  • Our customer commitment isn’t just a tagline – it’s our driving force because we really care about our customers and our communities. You’ll be passionate, motivated and eager to make a tangible difference to the lives of others through listening, acting on feedback and focusing on getting it right
  • Your values will resonate with ours, feeling connected to our purpose and organisation. You’ll bring an energy and enthusiasm to the role driven by our mission and our vision
  • You’ll have demonstrable ability to fulfil a senior level role, with experience in Asset Management, Property Investment, New Homes Delivery and Contract Procurement
  • You can demonstrate strategic experience of leading, developing, and inspiring a team with an ability to grow our trust and empowerment-based culture across the organisation
  • You’ll have a broad understanding of modern Asset Management strategies
  • Bring a sound understanding of the Social Housing sector and aligned values
  • Can demonstrate a proven track record of managing resources, budgets and contracts with an ability to identify and eliminate risks in conjunction with our Director of Finance, ensuring value for money and the delivery of high-quality services
  • May hold a relevant technical qualification such as CIOB, RICS or CIH or be able to demonstrate expertise through experience in a relevant field

Application Information

Check out the job description for more information on the role accountabilities and skills required. Have any questions or want to chat about the role? Contact Michael Hill, Executive Director of Customer Experience, who’ll be happy to help.

Director of Homes & Sustainability Recruitment Pack

Closing date: Friday 29 March

We’ll complete shortlisting throughout the period of the advert, so the closing date may be brought forward if a suitable candidate is found.

Interview dates

On Tuesday 9 April, we’ll conduct two informal panel interviews with customers and colleagues and a formal interview with the Chief Executive and the Executive Director of Customer Experience

If you can’t make this date, let us know in your application

GCH promotes equal opportunities and welcomes applications from all community members, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe our differences are our greatest strength. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from you!

#SeeYourselfAtGCH#BeTheDifference


2024-03-20T06:00:00+00:0017/04/2024 23:59:00

Capital Works Manager

Closing Date: 17/04/2024
Salary:£43,908 per annum
Job Type:Permanent – Full Time
Location: Hybrid, within a commutable distance to Gloucester
Read moreOrganisation: GCH

Permanent, Full Time (37 hours per week)

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a Capital Works Manager – to oversee the successful delivery of investment projects and contracts carried out by the Surveyor team. You will operate as an expert for GCH, providing technical building support and advice to the team and managing one-off and specialist contracts and disrepair activities.

You will support the Asset and Sustainability Manager on all contract and/or commercial issues and disputes and deliver financial and operational contract planning, ensuring effective arrangements are in place to cover all maintenance and servicing requirements and obligation aligned to the forward maintenance plan. Taking accountability for all information added to the Asset Database, you will ensure that all GCH properties are maintained to Government Decent Homes standard, through the delivery of cyclical and planned replacement programs, and contribute to ensuring all assets are viable, delivering a positive yield over the business plan and works undertaken.

We think GCH is a great place to work, but don’t just take our word for it…

  • Winner of best place to work at Gloucestershire Live Business Awards 2023.
  • Winners of Employer of the year at Housing Hero’s Award
  • Named one of the Top Not for Profit organisations to work for recognised by Best Companies in 2023.

#SeeYourselfAtGCH

We’d like you to…

  • Have substantial experience, at a senior level, of Asset Management, Property Investment and Public Procurement.
  • Hold a relevant technical qualification such as CIOB, RICS or CIH.
  • Have knowledge of Building Surveying and Asset Management, Contract Management, Disrepair and HHSRS.
  • Have demonstrable strategic experience of leading, managing, motivating, and developing a team.
  • Hold an ILM Level 4 qualification in Leadership & Management.
  • Have a proven track record of managing resources, budgets, and contracts with an ability to identify and eliminate risks, ensuring value for money and the delivery of high-quality services.
  • Have substantial experience of delivering successful outcomes through robust performance management, together with proven project management experience.
  • Be able to successfully manage complex construction projects.
  • Be able to work within tight deadlines and budget, whilst promoting stakeholder involvement at all levels.
  • Be able to understand and present technical information clearly and communicate matters relating to asset management to a varied audience.

A full UK driving licence and access to a vehicle is essential.

Closing Date: 17th April 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from you!


2024-03-25T06:00:00+00:0022/04/2024 23:59:00

Repairs Manager

Closing Date: 22/04/2024
Salary:£45,000 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

30 days annual leave + Bank Holidays

Company Van + Fuel Card

Plus other benefits

Permanent – Full Time (40 hours per week)

Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

We’re now seeking a Repairs Manager – someone to support the Head of PropertyCare and to successfully deliver and take responsibility for the day-to-day repairs service which is delivered by three Repairs Supervisors and fifteen Engineers, carrying out approximately 1,800 jobs per month.

You will own the repairs diary and, together with the Scheduling team ensure resource remains available to achieve repairs standards, Awaab’s Law and meets customer expectations. You will identify and own opportunities and weaknesses in the repairs service, rolling out best practice and implementing improvement plans where required, and maintain budgetary discipline by overseeing and appropriately restricting outsourced work, control of material specifications and costs, ensuring full complement of engineers are always recruited. You will support and enable a team of three Repairs Supervisors to ensure they effectively manage and motivate their individual Repairs teams, and ensure all 1:1’s, health and safety, van, and material audits are completed and safeguarding requirements are adhered to by internal staff and contractors. You will also be responsible for the co-ordination and management the Out of Hours Emergency Responsive Repairs Service, for which weekly standby and call out payments are paid in addition to salary when on call.

We think GCH is a great place to work, but don’t just take our word for it…

  • Winner of best place to work at Gloucestershire Live Business Awards 2023.
  • Winners of Employer of the year at Housing Hero’s Award
  • Named one of the Top Not for Profit organisations to work for recognised by Best Companies in 2023.

#SeeYourselfAtGCH

We’d like you to…

  • Hold an NVQ Level 2 qualification (as a minimum) in a relevant trade (i.e. plumbing, Carpentry or General Building and/or equivalent management qualifications).
  • Have demonstrable experience of leading, managing, motivating, and developing small teams of repairs engineers within a similar environment.
  • Have experience of managing repairs sub-contractors and contract management best practice.
  • Have significant experience and good all-round knowledge of maintenance/construction.
  • Understand and use repairs data to monitor performance and deliver improvements.
  • Understand and present technical information clearly and communicate matters related to asset management to a varied audience.
  • Have practical knowledge of the social housing sector, its challenges, the HHSRS system and property risks.
  • Have practical knowledge of repairs and repairs diagnostic.
  • Hold an IOSH managing safely certificate (desirable).

Closing Date: 22nd April 2023

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from you!


2024-03-28T06:00:00+00:0025/04/2024 23:59:00

Electrician

Closing Date: 25/04/2024
Salary:£36,786 per annum
Job Type:Permanent – Full Time
Location: Gloucester
Read moreOrganisation: GCH

Remote working in the Gloucester area

Permanent – Full Time (40 hrs per week, Monday to Friday)

With optional overtime opportunities

Van, phone, PDA and uniform provided along with electrical test kit and battery drill.

Competitive benefits package (please see below for more details)

Gloucester City Homes (GCH) is an ambitious, dynamic Housing Association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers.

The GCH PropertyCare Electrical division are looking for an enthusiastic and highly motivated Electrician, who would like the opportunity to work in the social housing sector, making a positive impact to our customers lives.The successful candidate will help deliver electrical repairs and maintenance in our homes and communities, to ensure the safety of our customers and their homes.

As a member of the GCH electrical team, you will be required to provide excellent customer service and be expected to work independently, and as part of a team. Your scope of works will include carrying out EICR’s in both occupied and unoccupied properties, reactive and responsive repairs, void works, door entry servicing, emergency lighting servicing and repairs, and rewires.

Do you think you are the right candidate for this job? If your answer is YES, then please apply!

We think GCH is a great place to work, but don’t just take our word for it…

  • Winner of best place to work at Gloucestershire Live Business Awards 2023.
  • Winners of Employer of the year at Housing Hero’s Award
  • Named one of the Top Not for Profit organisations to work for recognised by Best Companies in 2023.

#SeeYourselfAtGCH

We’d like you to have the following:

  • Hold City & Guilds 2382-18, 18th Edition Regulations.
  • City & Guilds Electrical Qualifications 2391 or 2394/5 or be prepared to work towards.
  • Domestic periodic inspection and testing experience.
  • Basic IT skills, must be able to use a laptop.
  • Excellent communication and customer service skills.
  • A positive attitude.
  • Ability to work independently and as part of a team.
  • A valid driving licence.

Staff Benefits

  • We offer a defined contribution pension scheme, which is paid by default through a salary sacrifice arrangement. Details of this pension scheme will be provided to you separately which detail your options in relation to matters such as contribution levels and investment options. (GCH pay 10% contribution alongside your 5%)
  • Cashback medical scheme which GCH covers the cost for the employee (this is a taxable benefit)
  • Holidays of 30 days per annum (pro rata) plus bank holidays
  • Buying and selling of annual leave
  • Additional Life Event Leave (i.e. moving house, getting married, becoming grandparents, taking driving test)
  • Employee Assistance Programme
  • Occupational Health Referral (where needed)
  • Cycle to Work Scheme (salary sacrifice scheme)
  • Access to a benefits portal which includes salary sacrifice and discounts, offering you exclusive savings and deals of a wide range of purchases and memberships.
  • Financially Well Employee Loan Scheme.

Closing Date: 25th April 2024

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from you!


Register your interest

If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.

Take a look at our latest job opportunities above. It’s online only for applications. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help. 

If you need support applying online, let us know and we’ll talk it through.

Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.

Once we’ve received all applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application.

Our selection process might throw in practical / written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates.

If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’ via post or email. We’ll also check those references.

If you’re in, fantastic! If not, we’ll let you know.

We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we’re thrilled to offer:

Great Work-Life Balance 

  • Flexible working – full time, part time and job share opportunities
  • Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is always ready for face-to-face meet ups
  • Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course)

Our Pension Scheme

Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution. It’s customisable, giving you the financial freedom you need.

A Health and Wellbeing Programme 

Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year:

  • Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs
  • Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service
  • The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps

… and lots more, including: 

  • Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships
  • Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This is a salary sacrifice scheme to help employees gain access to a new bike and accessories of up to the value of £750
  • Buying and selling of holiday
  • Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year
  • Volunteering days – two volunteering days to contribute to the communities we love
  • Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent
  • Colleague Voices forum and EDI networks – join our optional groups where you can pitch ideas and shape our workplace

*Some benefits depend on your role and kick in after a successful probation period.

At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development process designed around individual needs and aspirations.

From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of of plays a vital role in delivering exceptional service to our customers.

We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team.

We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength. 

We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do.

We’re recognised as as an inclusive employer by Inclusivity Works and are an active member of Inclusive Employers. We’re are also pleased to have signed up to the HouseProud Pledge Scheme, showing our commitment to LGBTQ+ resident equality and support. 

We’re committed to becoming a menopause friendly employer.

inclusive employer logo

Working for GCHWorking for GCH

We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!

Working for GCH

Working for GCH

For more information visit our Accreditations page.

At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.

Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.

Our Values and Culture

GCH Values - Pride icon

Taking pride in everything that we do

Having a positive mindset and can-do attitude

Doing what we say we will do

Taking ownership and responsibility

GCH Values - Quality icon

Continually improving by challenging, listening and learning

Using every opportunity to learn to improve

Working together to get things done

Taking the time to understand others

GCH Values - Integrity icon

Being fair, inclusive, objective and accountable

Embracing diversity and valuing difference

Trusting each other to do the right thing

Speaking up if its not right

GCH Values - Innovation icon

Creating opportunities to change and grow

Looking for solutions and being productive

Not being afraid to fail and being open to new ideas

Using our own skills and experience to make a difference